Hair, nails & barbering in Geneva, IL

We read 60 businesses across 3 trades — the businesses someone searching in Geneva, IL is shown — and recorded what their Google reviews look like.

Among the hair salons someone searching in Geneva, IL is shown, Nikki Carchedi Hair Loft answered 9 of its last 10 Google reviews. Its listing carries 98 reviews in total. Focas Hair Salon, whose 384 reviews make it the most-reviewed hair salon we read, answered 1 of its last 10. The median hair salon of the 20 we read carries 52 reviews and a 4.85 rating. In these two salons, the size of the listing and the owner's recent replies point in different directions.

The median nail salon we read carries 152.5 reviews and a 4.6 rating, and the three most-reviewed carry 679, 425 and 373. Those three listings belong to the three nail salons named in this section for answering reviews: Gloss Nail Bar Geneva Commons at 679, Sachi Nail Bar at 425 and Royal Nails Spa at 373. Their recent replies differ. Sachi Nail Bar answered 9 of its last 10 reviews, Gloss Nail Bar Geneva Commons 6 of 10, and Royal Nails Spa 2 of 10.

Among the barbershops, the median listing we read carries 76 reviews and a 4.9 rating, and the most-reviewed carries 789. That listing is Beardsley's Barber Shop, which answered 4 of its last 10 reviews. It is the barbershop we can name for answering; the figures in this section say nothing about how any other barbershop handles its reviews.

For a wider reference point there is the benchmark measured here, across 49 businesses around Geneva: a typical measured business answered 71 percent of its recent reviews. The reply figures above cover each business's most recent 10 reviews only. The review totals and ratings cover each listing's whole history, so the two should not be read as the same period.

What to do about it

If your salon, nail bar or barbershop comes up when someone searches in Geneva, IL, open your last 10 Google reviews and count how many carry a reply from you. Nikki Carchedi Hair Loft's count is 9 of 10, and so is Sachi Nail Bar's. Beardsley's Barber Shop's is 4 of 10. Those are real figures from businesses in your own trades, and the 71 percent benchmark measured here sits beside them.

The review is the customer's; the reply is the part you write. Keep it short, thank the person for the specific thing they mentioned, and answer a critical review as calmly as a kind one. Count your last 10 again the next time you sit down with it.

Barbershops

#BusinessAnsweredReviewsRating
1Beardsley's Barber Shop4 of 107894.9

Hair salons

#BusinessAnsweredReviewsRating
1Nikki Carchedi Hair Loft9 of 10984.9
2Focas Hair Salon1 of 103844.7

Nail salons

#BusinessAnsweredReviewsRating
1Sachi Nail Bar9 of 104254.9
2Gloss Nail Bar Geneva Commons6 of 106794.9
3Royal Nails Spa2 of 103734.7

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What hair, nails & barbering businesses around Geneva, IL do with their reviews
TradeMedian reviewsBest answeredYou
Barbershops764 of 10the audit fills this in
Hair salons529 of 10the audit fills this in
Nail salons152.59 of 10the audit fills this in
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