Pets in Geneva, IL

We read 60 businesses across 3 trades — the businesses someone searching in Geneva, IL is shown — and recorded what their Google reviews look like.

Among the pet businesses someone searching in Geneva, IL is shown, PetSuites St. Charles appears among both the groomers and the boarding businesses named here, and in each list it answered 10 of its 10 most recent reviews. Its listing carries 210 reviews.

We read 20 pet groomers. The median groomer we read carries 142 reviews and a 4.6 median rating; the most-reviewed carries 442. Among the groomers we read, Just For Paws answered 10 of its last 10 on a listing of 264 reviews, PetSuites St. Charles answered 10 of 10, and Doggie Divine Pet Salon answered 5 of 10 on a listing of 193 reviews.

Boarding has the lowest median review count of the three trades in this section: the median boarding business we read carries 95.5 reviews and a 4.7 median rating, and the most-reviewed carries 243. Alongside PetSuites St. Charles, Loyal Companions answered 8 of its last 10 on a listing of 207 reviews, and FYDOLAND answered 8 of 10 on a listing of 196.

Veterinarians have the highest median review count in this section. The median vet we read carries 221 reviews and a 4.8 median rating, and the three most-reviewed carry 877, 745 and 501. Millbrook Animal Care Clinic, on a listing of 745 reviews, answered 10 of its last 10. Autumn Green Animal Hospital answered 4 of 10 on a listing of 410 reviews, and Valley Animal Hospital answered 1 of 10 on a listing of 877. For comparison, the reply benchmark measured here is 71 percent: the share of recent reviews a typical measured business answered, measured across 49 businesses from all trades together, not only pets.

What to do about it

If you groom, board or treat pets, the figures to hold yourself against are already in this section. Just For Paws, PetSuites St. Charles and Millbrook Animal Care Clinic each answered 10 of their last 10 reviews, and the benchmark measured here is 71 percent.

Open your own Google listing and look at your 10 most recent reviews. Count the ones that carry a reply from you. If that number is below 10, reply to the ones without one, starting with the newest. Keep each reply short and specific to what the reviewer said: the pet's name, the service, the person who helped. Of everything in that exchange, the reply is the only part you write. Then make it part of how you close out a review when it comes in, so the count of your last 10 stays at 10 rather than something you catch up on in batches.

Pet grooming

#BusinessAnsweredReviewsRating
1Just For Paws10 of 102644.9
2PetSuites St. Charles10 of 102104.6
3Doggie Divine Pet Salon5 of 101934.8

Pet boarding

#BusinessAnsweredReviewsRating
1PetSuites St. Charles10 of 102104.6
2Loyal Companions8 of 102074.8
3FYDOLAND8 of 101964.8

Veterinarians

#BusinessAnsweredReviewsRating
1Millbrook Animal Care Clinic10 of 107454.7
2Autumn Green Animal Hospital4 of 104104.8
3Valley Animal Hospital1 of 108774.9

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What pets businesses around Geneva, IL do with their reviews
TradeMedian reviewsBest answeredYou
Pet grooming14210 of 10the audit fills this in
Pet boarding95.510 of 10the audit fills this in
Veterinarians22110 of 10the audit fills this in
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