Among the spa and aesthetics businesses someone searching in Mequon, WI is shown, dermatology carries the heaviest listings in this section. The median dermatology practice we read holds 259.5 Google reviews, against 29 for the median day spa and 29 for the median massage business. The three dermatology practices named here are all Forefront Dermatology listings. Forefront Dermatology Menomonee Falls, WI answered 10 of its last 10 reviews, and Forefront Dermatology Glendale, WI and Forefront Dermatology Mequon, WI each answered 9 of 10. Those three listings carry 424, 555 and 406 reviews in total.
Med spas and IV therapy sit between those two poles, each with a median of 80 reviews among the 20 we read in that trade. The median med spa is rated 5 and the median IV therapy business 4.9. Quintessa Aesthetic Center answered 10 of its last 10 and appears among both the med spas and the IV therapy businesses named here, as does ReFresh Aesthetic Center at 6 of 10. Among the med spas, More Medical Aesthetics & Wellness answered 8 of 10; among the IV therapy businesses, Aspen Medical Aesthetics & Laser Clinic answered 7 of 10. The most-reviewed med spa we read carries 726 reviews, the largest listing among the spa and aesthetics businesses in this section.
Day spas and massage share the same median of 29 reviews, with median ratings of 4.8 and 5. ECO Day Spa answered 9 of its last 10 and appears among both the day spas and the massage businesses named here. Among the day spas, Neroli Salon & Spa - Mequon answered 8 of 10 and Hand & Stone Massage and Facial Spa 6 of 10. Among the massage businesses, Yin Yang Massage answered 9 of 10 and MEND Studios 5 of 10. Yin Yang Massage's listing carries 52 reviews in total, well short of the most-reviewed massage listing we read at 258.
The benchmark measured here puts the typical measured business at 73% of its recent reviews answered, across 53 businesses. That figure is measured across all trades together, not spa and aesthetics alone. We can't see how the other businesses we read in these five trades handled their recent reviews; the names above are the ones we can credit.
What to do about it
Count your last 10 Google reviews and how many of them carry a reply from you. That is the same measure behind every reply figure above, so you can set yourself directly beside a named business in your own trade: ECO Day Spa at 9 of 10 if you run a day spa or massage room, Quintessa Aesthetic Center at 10 of 10 if you run a med spa or offer IV therapy, the Forefront Dermatology listings at 9 or 10 of 10 if you run a dermatology practice.
If your count sits below theirs, the fix is plain: answer every new review, the good ones as well as the critical ones, in a sentence or two that sounds like you and mentions what the customer mentioned. The reply is the one piece of that exchange that is yours to write. Then count again after the next 10 and see whether your number has moved.
Day spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | ECO Day Spa | 9 of 10 | 200 | 4.7 |
| 2 | Neroli Salon & Spa - Mequon | 8 of 10 | 252 | 4.5 |
| 3 | Hand & Stone Massage and Facial Spa | 6 of 10 | 206 | 3.7 |
Massage
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | ECO Day Spa | 9 of 10 | 200 | 4.7 |
| 2 | Yin Yang Massage | 9 of 10 | 52 | 4.3 |
| 3 | MEND Studios | 5 of 10 | 213 | 5 |
Med spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Quintessa Aesthetic Center | 10 of 10 | 323 | 4.9 |
| 2 | More Medical Aesthetics & Wellness | 8 of 10 | 222 | 5 |
| 3 | ReFresh Aesthetic Center | 6 of 10 | 542 | 5 |
IV therapy
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Quintessa Aesthetic Center | 10 of 10 | 323 | 4.9 |
| 2 | Aspen Medical Aesthetics & Laser Clinic | 7 of 10 | 157 | 4.9 |
| 3 | ReFresh Aesthetic Center | 6 of 10 | 542 | 5 |
Dermatology
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Forefront Dermatology Menomonee Falls, WI | 10 of 10 | 424 | 4.8 |
| 2 | Forefront Dermatology Glendale, WI | 9 of 10 | 555 | 4.7 |
| 3 | Forefront Dermatology Mequon, WI | 9 of 10 | 406 | 4.8 |