Oak Leaf Family Dental carries 962 reviews, the highest count among the 20 dentists we read around Oak Creek. It also answered 9 of its last 10 reviews, the most among the dentists we could measure. Grant Park Dental answered 6 of its last 10, on a listing of 573 reviews, and Layton Family Dental answered 1 of its last 10, on a listing of 624. We can't see how the other dentists we read handled their recent reviews.
The orthodontists someone searching in Oak Creek, WI is shown present a different picture. Among the orthodontists we could measure, Ortho Smiles - Milwaukee answered the most of its recent reviews: 2 of its last 10, on a listing of 396. Oak Creek Dental Care answered 1 of its last 10, on a listing of 458. We can't see how the other orthodontists we read handled their recent reviews.
On the whole-listing figures, the median dentist we read carries 378 reviews and a 4.8 rating; the three most-reviewed carry 962, 955 and 682. The median orthodontist we read carries 266 reviews and a 4.9 rating, and the most-reviewed orthodontic listing carries 1,028. These are lifetime totals, not the recent handful that the reply figures above are counted on.
The reply benchmark measured here puts a typical business at 66 percent of its recent reviews answered, measured across 44 businesses. That figure is measured across all trades together, not dental practices alone, so it is a reference point rather than a dental standard.
What to do about it
Open your listing and count your last 10 reviews, then count how many carry a reply from you. That is the same measure behind every reply figure above. Among the dentists named here, the counts were 9, 6 and 1 of 10; among the orthodontists named, 2 and 1 of 10.
If your count is low, start with the next review that comes in and answer it, whether it is five stars or one. Keep it short, thank the person, and speak to what they actually mentioned. For a practice, leave out anything about the patient's treatment or visit details that they did not raise themselves. A reply is the one part of that exchange you write, and it sits on your listing next to the review for as long as the review does.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Oak Leaf Family Dental | 9 of 10 | 962 | 4.8 |
| 2 | Grant Park Dental | 6 of 10 | 573 | 4.9 |
| 3 | Layton Family Dental | 1 of 10 | 624 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Ortho Smiles - Milwaukee | 2 of 10 | 396 | 5 |
| 2 | Oak Creek Dental Care | 1 of 10 | 458 | 4.9 |