Of the 20 food trucks we read around Oak Creek, not one had answered any of its recent reviews. That is the plainest fact in this section, and these are not empty listings: the median food truck we read carries 73 reviews, and the most-reviewed carries 605. The reviews exist; replies to the recent ones do not.
Restaurants are where the listings get large. The median restaurant we read carries 367 reviews and a 4.5 median rating, and the most-reviewed carries 1,786. That listing belongs to Erv's Mug, whose owner answered 3 of its last 10 reviews. Among the restaurants we could measure, The Tap Room answered the most of its recent reviews: 4 of 10. Cubanitas Oak Creek answered 1 of 10. We can't see how the other restaurants we read handled theirs.
The Tap Room appears among both the restaurants and the bars named here, at 4 of 10 in each. Among the bars we could measure, Moran's Irish Pub answered the most: 6 of its last 10. Spirits Bar & Grill answered 2 of 10. The median bar we read carries 120 reviews. Better Together Cafe appears among both the cafés and the coffee shops named here, answering 6 of its last 10; La Finca Coffeehouse, also in both, answered 1 of 10. The median café we read carries 256 reviews and the median coffee shop 172, with median ratings of 4.7 and 4.8.
Bakeries carry the highest median rating in this section, 4.9, on a median of 153 reviews, and the most-reviewed bakery we read carries 2,173. Among the bakeries we could measure, Bread House | Mediterranean Bakery & More answered 6 of its last 10 and O&H Danish Bakery 2 of 10. Across the six food and drink trades in this section, no business we could measure answered more than 6 of its last 10. Better Together Cafe, Moran's Irish Pub and Bread House each reached that figure.
What to do about it
Open your listing and count your last 10 reviews, then count how many carry a reply from you. Every reply figure on this page is counted the same way. Among the food and drink businesses we could measure, the best figure is 6 of 10. The benchmark measured here is 66%, measured across all trades together, not food and drink alone.
If you run a food truck, the bar is at zero: none of the 20 we read had answered a recent review. A single reply would be more than any truck we read had posted to its recent reviews. For a restaurant, café, bar or bakery, the named owners above show the work is being done by businesses carrying hundreds of reviews. Start with the newest review, answer it in your own words, and keep going from there. You do not write the review, but you do write the reply.
Restaurants
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The Tap Room | 4 of 10 | 922 | 4.3 |
| 2 | Erv's Mug | 3 of 10 | 1786 | 4.4 |
| 3 | Cubanitas Oak Creek | 1 of 10 | 971 | 4.2 |
Cafés
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Better Together Cafe | 6 of 10 | 495 | 4.8 |
| 2 | La Finca Coffeehouse | 1 of 10 | 817 | 4.8 |
Coffee shops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Better Together Cafe | 6 of 10 | 495 | 4.8 |
| 2 | La Finca Coffeehouse | 1 of 10 | 817 | 4.8 |
Bars
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Moran's Irish Pub | 6 of 10 | 576 | 4.8 |
| 2 | The Tap Room | 4 of 10 | 922 | 4.3 |
| 3 | Spirits Bar & Grill | 2 of 10 | 424 | 4.3 |
Bakeries
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Bread House | Mediterranean Bakery & More | 6 of 10 | 667 | 4.9 |
| 2 | O&H Danish Bakery | 2 of 10 | 683 | 4.6 |
Food trucks
We read 20 food trucks businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.