Among the chiropractors someone searching in Orinda, CA is shown, Orinda Chiropractic & Laser Center answered 10 of its last 10 reviews, and Rivulet Chiropractic answered 9 of its last 10. Those reply figures cover each business's most recent reviews only. Across its whole listing history, Orinda Chiropractic & Laser Center carries 286 reviews, the most of any chiropractor we read, and Rivulet Chiropractic carries 174.
The gyms we read look different on the same measure. Among them, Equinox Berkeley answered 1 of its last 10 reviews, on a listing of 222, and that 1 of 10 is the highest recent reply figure among the gyms we could measure. Gyms are not a trade where nobody answers, but no gym we could measure came near the chiropractors' figures.
The whole-history numbers sit on a separate footing. The median gym we read carries 36 reviews and the median chiropractor carries 46. The three most-reviewed gyms carry 446, 440 and 434 reviews; the three most-reviewed chiropractors carry 286, 227 and 192. The median rating is 4.7 among the gyms and 5 among the chiropractors. Those are single middle values, and they say nothing about how any one listing in either trade is rated or how many reviews it holds.
For a wider reference point, the benchmark measured here is 68%: the share of recent reviews a typical measured business answered, across 42 businesses. That figure is measured across all trades together, not gyms or chiropractors alone. Set beside it, the two chiropractors named above answered 10 of 10 and 9 of 10 of their recent reviews, and Equinox Berkeley answered 1 of 10. We read 20 gyms and 20 chiropractors for this section; the named businesses are the ones with the highest recent reply figures we could measure, and nothing here describes the rest of either trade.
What to do about it
Go to your listing and count your replies under your last 10 reviews. That is the same measure behind every reply figure above, so you can set your number directly beside Orinda Chiropractic & Laser Center at 10 of 10, Rivulet Chiropractic at 9 of 10, or Equinox Berkeley at 1 of 10, and beside the 68% benchmark measured here across all trades together.
If you run a gym or a chiropractic practice and your count is low, the fix is plain: reply to each new review, the short five-star ones included, in a sentence or two that thanks the person and mentions what they mentioned. A reply is the one part of that exchange you write, and it is the part of your listing you control entirely.
Gyms
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Equinox Berkeley | 1 of 10 | 222 | 3.8 |
Chiropractors
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Orinda Chiropractic & Laser Center | 10 of 10 | 286 | 5 |
| 2 | Rivulet Chiropractic | 9 of 10 | 174 | 5 |