Pets in Orinda, CA

We read 60 businesses across 3 trades — the businesses someone searching in Orinda, CA is shown — and recorded what their Google reviews look like.

Among the pet boarding businesses someone searching in Orinda, CA is shown, Camp Bow Wow Diablo Valley and The Pack, Fruitvale each answered 10 of their last 10 reviews. Happy Hound Play & Daycare, Inc. answered 9 of its last 10. Those three are the boarding owners we can name for replying; we read 20 boarding businesses in all, and we can't see how the rest handle their reviews. Taken over whole listing histories, Happy Hound carries 473 reviews, Camp Bow Wow 342 and The Pack 163, and the median boarding business we read carries 50.5 reviews with a median rating of 4.8.

The median veterinarian we read carries 218 reviews, against a median of 41 for the groomers and 50.5 for boarding. The three most-reviewed veterinary listings carry 1,495, 1,215 and 476 reviews, and 1,495 is the largest listing among the pet businesses in this section. That one belongs to OakVet Animal Specialty Hospital, which answered 7 of its last 10 reviews. Veterinary Emergency Group answered 8 of its last 10, and Lafayette Animal Hospital answered 5 of its last 10. The median veterinarian we read is rated 4.55.

Among the groomers we could measure, Hound Lounge answered 9 of its last 10 reviews, and Pet Choice answered 1 of its last 10. On whole-listing counts, Pet Choice carries 124 reviews and Hound Lounge 111; the three most-reviewed groomers carry 124, 119 and 111. The median groomer we read carries 41 reviews and a median rating of 4.6.

The benchmark measured here is 68: a typical measured business in the catchment answered 68% of its recent reviews, measured across 42 businesses, all trades together. Every reply figure in this section comes from the same place: the most recent 10 reviews on a listing, and how many of them carry an owner's reply.

What to do about it

Open your Google listing and count how many of your last 10 reviews carry a reply from you. Every reply figure on this page is counted the same way. Among the boarding businesses named here, Camp Bow Wow Diablo Valley and The Pack, Fruitvale each answered 10 of 10; among the groomers, Hound Lounge answered 9 of 10; among the veterinarians, Veterinary Emergency Group answered 8 of 10. The benchmark measured here is 68%, across all trades together.

If your count is below those, start with the next review that comes in and answer it, then work back through the unanswered ones in your last 10. Keep each reply short, thank the person by what they mentioned, and answer a complaint once, calmly, with a way to reach you. The reply is the one piece of that exchange that is yours to write.

Pet grooming

#BusinessAnsweredReviewsRating
1Hound Lounge9 of 101114.7
2Pet Choice1 of 101244.5

Pet boarding

#BusinessAnsweredReviewsRating
1Camp Bow Wow Diablo Valley10 of 103424.8
2The Pack, Fruitvale10 of 101634.9
3Happy Hound Play & Daycare, Inc.9 of 104734.7

Veterinarians

#BusinessAnsweredReviewsRating
1Veterinary Emergency Group8 of 103594.8
2OakVet Animal Specialty Hospital7 of 1014954.6
3Lafayette Animal Hospital5 of 104764.8

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What pets businesses around Orinda, CA do with their reviews
TradeMedian reviewsBest answeredYou
Pet grooming419 of 10the audit fills this in
Pet boarding50.510 of 10the audit fills this in
Veterinarians2188 of 10the audit fills this in
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