Spa & aesthetics in Orinda, CA

We read 140 businesses across 7 trades — the businesses someone searching in Orinda, CA is shown — and recorded what their Google reviews look like.

Among the weight-loss clinics someone searching in Orinda, CA is shown, all three businesses we can name answered 10 of their last 10 reviews: Nalurporn Chokrungvaranon, M.D., whose listing carries 130 reviews in total, Pound Melters Medical Weight Loss Clinic Concord with 90, and Abundant Life Weight Loss with 69. The median weight-loss clinic we read carries 38 reviews over its whole listing, and the most-reviewed carries 204.

The same figure turns up in other trades in this section. Among the IV therapy businesses we read, B12 LOVE | Walnut Creek answered 10 of its last 10, as did Kintsu MedSpa & Wellness. Among the plastic surgery practices, MBody by Dr. Eric Mariotti answered 10 of 10 and Vivian Ting, MD, FACS - Veritas Plastic Surgery 9 of 10. Among the day spas, Cocoon Day Spa Oakland - Rockridge answered 10 of 10. Nubo Med Spa and Wellness appears among both the IV therapy and the med spa businesses named here, answering 9 of its last 10. Among the med spas, NakedMD Med Spa Walnut Creek answered 9 of 10 and SkinSpirit Walnut Creek 7 of 10; their listings carry 618 and 381 reviews in total.

Listing sizes differ widely between these trades. The largest listing among the spa and aesthetics businesses in this section is a dermatology listing at 1,594 reviews, and the median dermatology practice we read carries 198.5. Massage has the lowest median in this section, at 25.5 reviews, though its most-reviewed listing carries 1,439. The median day spa we read carries 93.5 and the median med spa 94.5.

The median ratings sit close together: 4.9 in massage, med spas, IV therapy and weight-loss clinics, 4.8 in plastic surgery, 4.75 in dermatology and 4.7 in day spas. For replies, the benchmark measured here is that a typical measured business answered 68% of its recent reviews, measured across 42 businesses in all trades together, not spa and aesthetics alone.

What to do about it

Look at your last 10 reviews on your listing and count the ones you have replied to. That is the same measure behind every reply figure above, so you can set your number directly beside the ones named here: 10 of 10 for the weight-loss clinics named, for B12 LOVE | Walnut Creek and Kintsu MedSpa & Wellness, for MBody by Dr. Eric Mariotti and for Cocoon Day Spa Oakland - Rockridge, and 9 of 10 for NakedMD Med Spa Walnut Creek and Nubo Med Spa and Wellness.

If your count is below the 68% benchmark measured here, start with the newest review and work back until the last 10 are answered. Keep each reply short, thank the person for the specific thing they mentioned, and write it yourself. A reply is the one part of a review you write, and it sits on your listing beside the review it answers.

Day spas

#BusinessAnsweredReviewsRating
1Cocoon Day Spa Oakland - Rockridge10 of 103164.7

Massage

#BusinessAnsweredReviewsRating
1Le Caprice - Advanced Cosmetic Solutions6 of 10724.1
2Color Me Nail Spa2 of 10774.3

Med spas

#BusinessAnsweredReviewsRating
1NakedMD Med Spa Walnut Creek9 of 106184.9
2Nubo Med Spa and Wellness9 of 103514.9
3SkinSpirit Walnut Creek7 of 103814.9

IV therapy

#BusinessAnsweredReviewsRating
1B12 LOVE | Walnut Creek10 of 101824.9
2Kintsu MedSpa & Wellness10 of 101174.9
3Nubo Med Spa and Wellness9 of 103514.9

Weight-loss clinics

#BusinessAnsweredReviewsRating
1Nalurporn Chokrungvaranon, M.D.10 of 101304.8
2Pound Melters Medical Weight Loss Clinic Concord10 of 10904.7
3Abundant Life Weight Loss10 of 10695

Dermatology

#BusinessAnsweredReviewsRating
1NorCal Dermatology Group2 of 104674.5

Plastic surgery

#BusinessAnsweredReviewsRating
1MBody by Dr. Eric Mariotti10 of 102004.9
2Vivian Ting, MD, FACS - Veritas Plastic Surgery9 of 101334.6
3Blackhawk Plastic Surgery & MedSpa2 of 104524.8

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What spa & aesthetics businesses around Orinda, CA do with their reviews
TradeMedian reviewsBest answeredYou
Day spas93.510 of 10the audit fills this in
Massage25.56 of 10the audit fills this in
Med spas94.59 of 10the audit fills this in
IV therapy4910 of 10the audit fills this in
Weight-loss clinics3810 of 10the audit fills this in
Dermatology198.52 of 10the audit fills this in
Plastic surgery6110 of 10the audit fills this in
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