Spa & aesthetics in Pleasanton, CA

We read 120 businesses across 6 trades — the businesses someone searching in Pleasanton, CA is shown — and recorded what their Google reviews look like.

Measured 2026-09-24 from public Google listings. Ranked on reply behaviour, never on star rating.

Of the 20 dermatology practices someone searching in Pleasanton, CA is shown, not one had answered any of its recent reviews. That is the clearest point in this section. Across their whole listing history, the median dermatology practice we read carries 61 reviews and a 4.8 rating, and the three most-reviewed carry 609, 536 and 393.

The other trades in this group read differently, at least among the businesses we can name. Among the med spas, Essential Bella, Medspa California and LūxMD each answered 9 of their last 10 reviews, on listings of 247, 149 and 134 reviews. Among the IV therapy businesses, B12 LOVE | Pleasanton and Gameday Men's Health Pleasanton, CA each answered 10 of 10. Among the weight-loss clinics, Radiance East Bay Aesthetics answered 10 of 10 on a listing of 93 reviews, and Onestop Aesthetic Travel and Wellness Center answered 6 of 10 on a listing of 205. The one plastic surgery business named here, Sono Bello San Ramon, answered 10 of 10 on a listing of 184. Among the day spas, Hand & Stone Massage and Facial Spa answered 8 of 10 on a listing of 351.

Some names turn up more than once. Essential Bella appears among the day spas, the med spas and the IV therapy businesses named here, at 9 of 10 each time. Gameday Men's Health Pleasanton, CA appears among both the IV therapy businesses and the weight-loss clinics, at 10 of 10 on a listing of 116 reviews.

On whole-listing figures, the median med spa we read is rated 4.95 and carries 76.5 reviews; the median IV therapy business is rated 5 and carries 58.5; the median weight-loss clinic is rated 5 and carries 66. The median day spa carries 52 reviews at 4.7, and the median plastic surgery practice 51 at 4.8. The most-reviewed med spa listing we read carries 1,185. The benchmark measured here is 62%: the share of recent reviews a typical measured business answered, across 46 businesses in all trades together, not spa and aesthetics alone.

What to do about it

Start with a count. Open your Google listing, look at your last 10 reviews, and note how many carry a reply from you. That is the same measure behind every reply figure above, and the benchmark measured here is 62%.

If you run a dermatology practice, the gap is simple to state: none of the 20 dermatology practices we read had answered a recent review, so a practice that answers its next ten is doing something none of those 20 had done. If you run a med spa, IV therapy business or weight-loss clinic, the named businesses set the figure to compare against: Medspa California and LūxMD at 9 of 10, B12 LOVE | Pleasanton and Radiance East Bay Aesthetics at 10 of 10. Either way, the work is the same. Answer each new review in your own words, the five-star ones included, and keep it short and specific to what the reviewer said. A reply is the one part of that exchange you write.

Day spas

20 read · median 52 reviews · median rating 4.7

#BusinessAnsweredReviewsRating
1Essential Bella9 of 102474.9
2Hand & Stone Massage and Facial Spa8 of 103514.4
3Relax Ave Day Spa1 of 101784.7

Med spas

20 read · median 76.5 reviews · median rating 4.95

#BusinessAnsweredReviewsRating
1Essential Bella9 of 102474.9
2Medspa California9 of 101494.6
3LūxMD9 of 101344.8

IV therapy

20 read · median 58.5 reviews · median rating 5

#BusinessAnsweredReviewsRating
1B12 LOVE | Pleasanton10 of 101364.9
2Gameday Men's Health Pleasanton, CA10 of 101165
3Essential Bella9 of 102474.9

Weight-loss clinics

20 read · median 66 reviews · median rating 5

#BusinessAnsweredReviewsRating
1Gameday Men's Health Pleasanton, CA10 of 101165
2Radiance East Bay Aesthetics10 of 10934.9
3Onestop Aesthetic Travel and Wellness Center6 of 102054.7

Dermatology

20 read · median 61 reviews · median rating 4.8

We read 20 dermatology businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.

Plastic surgery

20 read · median 51 reviews · median rating 4.8

#BusinessAnsweredReviewsRating
1Sono Bello San Ramon10 of 101844.6
More in Pleasanton

The other groups we read in Pleasanton, CA

Same Pleasanton search, different trades — 300 more businesses read across 6 groups.

Food & drink

120 businesses read across 6 trades · every trade had someone answering

Hair, nails & barbering

40 businesses read across 2 trades · every trade had someone answering

Fitness & wellness

20 businesses read across 1 trade · every trade had someone answering

Dental & orthodontics

40 businesses read across 2 trades · every trade had someone answering

Pets

60 businesses read across 3 trades · every trade had someone answering

Shops & studios

20 businesses read across 1 trade · every trade had someone answering

Every trade in Pleasanton →

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What spa & aesthetics businesses around Pleasanton, CA do with their reviews
TradeMedian reviewsBest answeredYou
Day spas529 of 10the audit fills this in
Med spas76.59 of 10the audit fills this in
IV therapy58.510 of 10the audit fills this in
Weight-loss clinics6610 of 10the audit fills this in
Dermatology61nobody answeredthe audit fills this in
Plastic surgery5110 of 10the audit fills this in
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