In three of the six food and drink trades we read around San Leandro, not one business had answered any of its recent reviews. Those three are coffee shops, bakeries and food trucks, 20 of each, read from the businesses someone searching in San Leandro, CA is shown. Among the coffee shops sits a listing carrying 3,903 reviews, the largest among the food and drink businesses in this section. The two most-reviewed bakeries we read carry 1,283 and 1,211 reviews, and the most-reviewed food truck carries 945. None of the businesses we read in those three trades had replied to a recent review.
In restaurants, cafés and bars, we can name businesses that answered. Among the restaurants we read, Lavanta Mezze Bar & Restaurant answered 3 of its last 10 reviews, on a listing of 414. SONS OF LIBERTY ALEHOUSE answered 1 of its last 10, on a listing of 1,701. Among the cafés and among the bars we read, SONS OF LIBERTY ALEHOUSE is again the business answering the most of its recent reviews among those we could measure, at the same 1 of 10. Its 1,701 reviews also place it among the three most-reviewed businesses in each of those three trades.
The listings themselves differ by trade. The median restaurant we read carries 240 reviews, the median bar 217, the median café 178, the median coffee shop 141, the median food truck 118.5 and the median bakery 83.5. The most-reviewed bar carries 1,908. Median ratings are 4.4 for restaurants, cafés and bars, 4.35 for coffee shops, 4.5 for bakeries and 4.6 for food trucks. Those review counts and ratings cover each listing's whole history; the reply figures above cover only each business's most recent 10 reviews.
The benchmark measured here is 55%: the share of recent reviews a typical measured business answered, across 29 businesses. That figure is measured across all trades together, not food and drink alone.
What to do about it
If you run a coffee shop, bakery or food truck, the businesses we read in your trade around San Leandro had answered none of their recent reviews. On this measure, one reply puts you ahead of every one of them. In restaurants, cafés and bars, the figures we can name are 3 of 10 and 1 of 10, against a benchmark measured here of 55%.
Start by opening your own listing and counting how many of your last 10 reviews carry a reply. Every reply figure on this page is counted the same way. Then answer the ones without a reply, lowest-rated first, in a sentence or two that responds to what the customer actually mentioned. Keep it short, specific and in your own voice. Of everything in that exchange, the reply is the only part you write.
Restaurants
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Lavanta Mezze Bar & Restaurant | 3 of 10 | 414 | 4.9 |
| 2 | SONS OF LIBERTY ALEHOUSE | 1 of 10 | 1701 | 4.4 |
Cafés
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | SONS OF LIBERTY ALEHOUSE | 1 of 10 | 1701 | 4.4 |
Coffee shops
We read 20 coffee shops businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.
Bars
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | SONS OF LIBERTY ALEHOUSE | 1 of 10 | 1701 | 4.4 |
Bakeries
We read 20 bakeries businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.
Food trucks
We read 20 food trucks businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.