Of the 20 gyms we read among the businesses someone searching in Simi Valley, CA is shown, not one had answered any of its recent reviews. No figure in this section is plainer. It is not a matter of having nothing to answer: the median gym we read carries 59 Google reviews, and the three most-reviewed carry 1,021, 839 and 742. Those are whole-listing totals, and they are the largest listings among the two trades in this section. The median gym rating is 4.8.
The chiropractors we read look different on the reply side. Simi Spine And Wellness answered 10 of its last 10 reviews, on a listing of 60 reviews. Dvora Family Chiropractic answered 9 of its last 10, on a listing of 70. We can't see how the other chiropractors we read handled their recent reviews, so these two are named for what they did, not as a picture of the trade.
Across their whole listing history, the chiropractors we read are smaller than the gyms. The median chiropractor carries 34 reviews and a median rating of 5, and the three most-reviewed carry 251, 97 and 93. A median is one number; it does not describe any single practice, and a rating of 5 in the middle says nothing about the spread around it.
For a wider reference point, the benchmark measured here puts the share of recent reviews a typical business answered at 67%, measured across 41 businesses. That figure is measured across all trades together, not gyms or chiropractors alone. Set beside it, the gyms we read sit at zero on their recent reviews, while the two chiropractors named above answered 10 of 10 and 9 of 10.
What to do about it
If you run a gym, open your Google listing and look at your last 10 reviews. None of the 20 gyms we read had answered a single recent one, so a reply to each new review puts you somewhere none of them were when we read them. Start with the newest review, write a short reply that answers what the person actually said, and keep going from there.
If you run a chiropractic practice, the figures to measure yourself against are already on this page: Simi Spine And Wellness at 10 of 10 and Dvora Family Chiropractic at 9 of 10. Count how many of your own last 10 reviews carry a reply. The reply figures above were counted exactly that way. A reply is the one part of a review you write, so it is the part worth doing every time.
Gyms
We read 20 gyms businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.
Chiropractors
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Simi Spine And Wellness | 10 of 10 | 60 | 4.9 |
| 2 | Dvora Family Chiropractic | 9 of 10 | 70 | 4.9 |