Food & drink in Simi Valley, CA: who answers their Google reviews

We read 120 businesses across 6 trades — the businesses someone searching in Simi Valley, CA is shown — and recorded what their Google reviews look like.

Of the 20 food trucks we read among the businesses someone searching in Simi Valley, CA is shown, not one had answered any of its recent reviews. Those listings are not empty. The median food truck we read carries 66 Google reviews, and the three most-reviewed carry 500, 321 and 297.

The reply figures look different among the cafés and coffee shops. Urbane Cafe answered 10 of its last 10 reviews, on a listing of 636, and it appears among both the cafés and the coffee shops named here. Among the coffee shops, Stater Bros. Markets also answered 10 of its last 10, on a listing of 763.

Among the restaurants we could measure, IHOP answered the most of its recent reviews: 4 of 10, on a listing of 883. IHOP appears among the cafés named here too. Among the bars we could measure, Cork & Batter Roadhouse answered 1 of its last 10, on a listing of 757. Among the bakeries we could measure, 85°C Bakery Cafe - Simi Valley answered 1 of its last 10, on a listing of 229. We can't see how the other businesses we read in these trades handled theirs.

The review counts are whole-listing figures, not recent ones. The median restaurant we read carries 269.5 reviews, and the most-reviewed carries 2358. The median café carries 241.5, the median coffee shop 214, the median bar 145 and the median bakery 78. The median rating is 4.6 for restaurants, cafés, bakeries and food trucks, and 4.5 for coffee shops and bars. For comparison, the benchmark measured here is that a typical business answered 67 percent of its recent reviews, measured across 41 businesses in all trades together, not food and drink alone.

What to do about it

Start with your own listing: count how many of your last 10 reviews have your reply under them. It is the same count behind each reply figure above. If you run a food truck, a single reply would set your listing apart from what we found across the 20 food trucks we read, where not one had answered a recent review.

For a café or coffee shop, the figure named here to compare against is 10 of 10. For a restaurant, the highest figure we could name is 4 of 10; for a bar or a bakery, it is 1 of 10. Start with your newest review, reply in your own words, and mention something specific the customer wrote about. A reply is the one part of that exchange you write, and it sits on the listing next to the review.

Restaurants

#BusinessAnsweredReviewsRating
1IHOP4 of 108834.7

Cafés

#BusinessAnsweredReviewsRating
1Urbane Cafe10 of 106364.6
2IHOP4 of 108834.7

Coffee shops

#BusinessAnsweredReviewsRating
1Stater Bros. Markets10 of 107634.6
2Urbane Cafe10 of 106364.6

Bars

#BusinessAnsweredReviewsRating
1Cork & Batter Roadhouse1 of 107574.4

Bakeries

#BusinessAnsweredReviewsRating
185°C Bakery Cafe - Simi Valley1 of 102294.5

Food trucks

We read 20 food trucks businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What food & drink businesses around Simi Valley, CA do with their reviews
TradeMedian reviewsBest answeredYou
Restaurants269.54 of 10the audit fills this in
Cafés241.510 of 10the audit fills this in
Coffee shops21410 of 10the audit fills this in
Bars1451 of 10the audit fills this in
Bakeries781 of 10the audit fills this in
Food trucks66nobody answeredthe audit fills this in

Guides

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