Hair, nails & barbering in Simi Valley, CA: who answers their Google reviews

We read 60 businesses across 3 trades — the businesses someone searching in Simi Valley, CA is shown — and recorded what their Google reviews look like.

Among the nail salons someone searching in Simi Valley, CA is shown that we could measure, DT Nails and ProfessioNail & Spa each answered every one of their last 10 reviews, at 10 of 10. W Perfect Nails, another nail salon we could measure, answered 3 of its last 10. Those three listings carry 249, 202 and 244 reviews respectively. Across the whole history of their listings, the median nail salon we read holds 75 reviews and a 4.45 median rating.

Of the 20 barbershops we read, the median one carries 48 reviews and the median rating is 4.7; the three most-reviewed listings hold 864, 175 and 174. Among the barbershops we could measure, the ones answering the most of their recent reviews were His & Hers Barbershop and Unfiltered Barbershop, each at 1 of its last 10. His & Hers carries 175 reviews and Unfiltered 82. We can't see how the other barbershops we read handled theirs.

The median hair salon we read carries 38.5 reviews with a 4.6 median rating, and the three most-reviewed listings hold 864, 287 and 111. Among the hair salons we could measure, Final Touch Hair Care Center answered the most of its recent reviews: 4 of its last 10, on a listing of 103 reviews.

For comparison, the benchmark measured here is 67: a typical business we could measure among the businesses someone searching in Simi Valley, CA is shown answered 67% of its recent reviews. That figure is measured across 41 businesses in all trades together, not hair, nails and barbering alone. DT Nails and ProfessioNail & Spa, at 10 of 10, are above it.

What to do about it

Open your own listing and count how many of your last 10 reviews carry a reply from you. It is the same count behind each reply figure above. Among the nail salons we could measure, DT Nails and ProfessioNail & Spa are at 10 of 10. Among the barbershops and hair salons we could measure, the highest figure was 4 of 10, from Final Touch Hair Care Center.

You do not write the review, but you do write the reply. Answer the next review that comes in, good or bad, in a sentence or two that picks up something the customer actually mentioned, and do the same for the one after it. If your count comes back at 0 of 10, the benchmark measured here, 67, is the figure to set yourself against; if you are already answering some, DT Nails and ProfessioNail & Spa at 10 of 10 show what answering every one looks like in this catchment.

Barbershops

#BusinessAnsweredReviewsRating
1His & Hers Barbershop1 of 101754.7
2Unfiltered Barbershop1 of 10824.6

Hair salons

#BusinessAnsweredReviewsRating
1Final Touch Hair Care Center4 of 101034.4

Nail salons

#BusinessAnsweredReviewsRating
1DT Nails10 of 102494.7
2ProfessioNail & Spa10 of 102024.4
3W Perfect Nails3 of 102444.5

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What hair, nails & barbering businesses around Simi Valley, CA do with their reviews
TradeMedian reviewsBest answeredYou
Barbershops481 of 10the audit fills this in
Hair salons38.54 of 10the audit fills this in
Nail salons7510 of 10the audit fills this in

Guides

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