Hair, nails & barbering in Thousand Oaks, CA: who answers their Google reviews

We read 60 businesses across 3 trades — the businesses someone searching in Thousand Oaks, CA is shown — and recorded what their Google reviews look like.

Among the hair salons we could measure that someone searching in Thousand Oaks, CA is shown, Hair by Atina and Madison Reed Hair Color Bar Westlake Village each answered 10 of their last 10 reviews. Among the barbershops we could measure, the one answering the most of its recent reviews is Conejo Valley Barber Co., at 5 of 10. The two trades share the same medians: of the 20 barbershops and 20 hair salons we read, the median barbershop and the median hair salon each carry 53 Google reviews and a 4.8 median rating.

The most-reviewed barbershops we read carry 337, 191 and 174 reviews. Joshua's Barber Shop, on 191 reviews, and The HandleBar Barbershop, on 174, each answered 1 of their last 10. Conejo Valley Barber Co. answered its 5 of 10 on a listing of 70 reviews. We can't see how the other barbershops we read handled their recent reviews.

Among the nail salons, each of the three named here answered at least 7 of its last 10: Elegant Nails 10 of 10 on 113 reviews, Organic Nail Bar 9 of 10 on 332, and Top Nails Spa & Waxing 7 of 10 on 378. The median nail salon we read carries 74.5 reviews with a 4.6 median rating, and the most-reviewed carry 378, 332 and 179.

Among the hair salons, Hair by Atina's 133 reviews is the highest count among the 20 we read; the next two carry 103 and 91. Madison Reed Hair Color Bar Westlake Village answered its 10 of 10 on a listing of 91, and Canyon Salon & Extension Bar answered 1 of its last 10 on 90. The reply benchmark measured here is 63%, across 52 businesses in all trades together, not these three trades alone.

What to do about it

Pull up your Google listing and count how many of your last 10 reviews have a reply from you. The reply figures above were counted exactly that way. Among the hair salons and nail salons named here, 10 of 10 is a number real businesses in this search reach; among the barbershops we could measure, the highest was 5 of 10.

If you are below that, answer the next review that comes in, then the one after it, and keep the reply short and specific to what the customer said. You do not write the review, but you do write the reply.

Barbershops

#BusinessAnsweredReviewsRating
1Conejo Valley Barber Co.5 of 10704.9
2Joshua's Barber Shop1 of 101914.6
3The HandleBar Barbershop1 of 101744.8

Hair salons

#BusinessAnsweredReviewsRating
1Hair by Atina10 of 101335
2Madison Reed Hair Color Bar Westlake Village10 of 10914.4
3Canyon Salon & Extension Bar1 of 10904.6

Nail salons

#BusinessAnsweredReviewsRating
1Elegant Nails10 of 101135
2Organic Nail Bar9 of 103324.8
3Top Nails Spa & Waxing7 of 103784.3

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What hair, nails & barbering businesses around Thousand Oaks, CA do with their reviews
TradeMedian reviewsBest answeredYou
Barbershops535 of 10the audit fills this in
Hair salons5310 of 10the audit fills this in
Nail salons74.510 of 10the audit fills this in

Guides

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