How Thousand Oaks, CA businesses handle their Google reviews

We read 440 businesses across 7 trades — the businesses someone searching in Thousand Oaks, CA is shown — and recorded what their Google reviews look like.

Businesses read

440

Typical in Thousand Oaks

63%

Trades where nobody answers

1

Of the pet groomers someone searching in Thousand Oaks, CA is shown, we read 20, and not one had answered any of its recent reviews. Pet grooming is the only trade we read for this page where that happened. The median groomer we read carries 32 reviews; the most-reviewed carries 402.

Among the tattoo studios we read, MD Tattoo Studio answered 10 of its last 10 reviews on a listing of 514, Clear Vision Tattoo answered 10 of 10 on 266, and Draw On Me Tattoo and Piercing Studio answered 9 of 10. Among the nail salons, Elegant Nails answered 10 of 10, Organic Nail Bar 9 of 10 and Top Nails Spa & Waxing 7 of 10. Among the hair salons, Hair by Atina and Madison Reed Hair Color Bar Westlake Village each answered 10 of 10.

In food and drink, the median restaurant we read carries 216 reviews, and the median bar 355.5. Among the restaurants we could measure, D'Amore's Pizza answered the most of its recent reviews: 5 of 10. Crawford's Social answered 2 of 10 on a listing of 780, and Mouthful Eatery 1 of 10 on 758. Among the bars, BJ's Restaurant & Brewhouse answered 10 of 10 on a listing of 1,281, and The Mighty Axe 1 of 10 on a listing of 1,767. Among the coffee shops, Little Calf Creamery and Cafe answered 9 of 10 on 885 reviews. Among the gyms we could measure, Equinox Westlake Village answered the most of its recent reviews: 1 of 10.

Among the dermatology practices, Forefront Dermatology answered 9 of 10 on a listing of 1,024, and Apex Dermatology 8 of 10. Among the med spas, Remedy Skin + Body and Setiba Medical Spa each answered 9 of 10. Among the dentists, Westlake Smile Studio: Mimi Theerathada, DMD answered 10 of 10. The benchmark measured here: a typical business we could measure answered 63% of its recent reviews, across 52 businesses in all trades together.

What to do about it

Go to your listing and count your replies under your last 10 reviews. That is the same measure behind every reply figure above, and the benchmark measured here is 63%, measured across all trades together rather than your trade alone. Then compare yourself with the named businesses in your own trade, using their own figures: a tattoo studio has MD Tattoo Studio at 10 of 10, a coffee shop has Little Calf Creamery and Cafe at 9 of 10.

If you groom pets, not one of the 20 groomers we read had answered a recent review, so there is no one in that list to match. Start with your next review and answer it. A reply is the one part of that exchange you write, and it takes a few plain sentences: thank the person, mention what they mentioned, and sign it.

Food & drink in Thousand Oaks, CA: who answers their reviews

Among the food and drink businesses someone searching in Thousand Oaks, CA is shown, a bar with a large listing and a bakery with a modest one both answered every one of their last 10 reviews. BJ's Restaurant & Brewhouse answered 10 of 10 on a listing of 1,281 reviews. Agoura Village Bakery answered 10 of 10 on a listing of 155.

Among the coffee shops we could measure, Little Calf Creamery and Cafe answered the most of its recent reviews: 9 of 10, on a listing of 885, which is also the most-reviewed coffee shop we read. HIBYE COFFEE answered 7 of 10 on 368 reviews, and Starbucks 4 of 10 on 366. The median coffee shop we read carries 155.5 reviews and a 4.65 rating.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Restaurants2164.6
D'Amore's Pizza
5 of 10
Cafés178.54.6
D'Amore's Pizza
5 of 10
Coffee shops155.54.65
Little Calf Creamery and Cafe
9 of 10
Bars355.54.5
BJ's Restaurant & Brewhouse
10 of 10
Bakeries1084.55
Agoura Village Bakery
10 of 10
Food trucks106.54.65
Crawford's Social
2 of 10

See every food & drink business we read in Thousand Oaks →

Hair, nails & barbering in Thousand Oaks, CA: who answers their reviews

Among the hair salons we could measure that someone searching in Thousand Oaks, CA is shown, Hair by Atina and Madison Reed Hair Color Bar Westlake Village each answered 10 of their last 10 reviews. Among the barbershops we could measure, the one answering the most of its recent reviews is Conejo Valley Barber Co., at 5 of 10. The two trades share the same medians: of the 20 barbershops and 20 hair salons we read, the median barbershop and the median hair salon each carry 53 Google reviews and a 4.8 median rating.

The most-reviewed barbershops we read carry 337, 191 and 174 reviews. Joshua's Barber Shop, on 191 reviews, and The HandleBar Barbershop, on 174, each answered 1 of their last 10. Conejo Valley Barber Co. answered its 5 of 10 on a listing of 70 reviews. We can't see how the other barbershops we read handled their recent reviews.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Barbershops534.8
Conejo Valley Barber Co.
5 of 10
Hair salons534.8
Hair by Atina
10 of 10
Nail salons74.54.6
Elegant Nails
10 of 10

See every hair, nails & barbering business we read in Thousand Oaks →

Spa & aesthetics in Thousand Oaks, CA: who answers their reviews

Among the med spas someone searching in Thousand Oaks, CA is shown, the three we could measure answering the most of their recent reviews each answered at least 7 of their last 10. Remedy Skin + Body, whose listing carries 583 reviews, answered 9 of its last 10, and Setiba Medical Spa answered 9 of 10. NakedMD Med Spa Westlake Village, the most-reviewed med spa we read at 665 reviews, answered 7 of its last 10. Setiba Medical Spa also appears among the IV therapy businesses named here, alongside Vibrance Health Westlake Village at 6 of 10.

The median day spa among the 20 we read carries 65.5 reviews and a 4.65 median rating. The Spa at Four Seasons Hotel Westlake Village, the most-reviewed day spa we read at 192 reviews, answered 10 of its last 10, and so did Rejuv Head Spa. Revitalization Spa & Massage, on 169 reviews, answered 6 of 10. We can't see how the other day spas we read handled their recent reviews.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Day spas65.54.65
The Spa at Four Seasons Hotel Westlake Village
10 of 10
Med spas884.9
Remedy Skin + Body
9 of 10
IV therapy504.9
Setiba Medical Spa
9 of 10
Dermatology2484.85
Forefront Dermatology
9 of 10
Plastic surgery564.9
Ethan Baughman Plastic Surgery
10 of 10

See every spa & aesthetics business we read in Thousand Oaks →

Fitness & wellness in Thousand Oaks, CA: who answers their reviews

Among the chiropractors someone searching in Thousand Oaks is shown, three owners can be named for answering their reviews. Fey Chiropractic Thousand Oaks Spine answered 6 of its 10 most recent reviews. Vitality Family Chiropractic also answered 6 of 10, and Maximized Life Chiropractic answered 5 of 10. We can't see how the other chiropractors we read handled theirs, so these figures describe these three practices and nobody else.

Among the gyms we could measure, the one answering the most of its recent reviews is Equinox Westlake Village, which replied to 1 of its last 10. That is the highest reply figure we can put a name to among the gyms in this section. As with the chiropractors, we can't see how the rest of the 20 gyms we read handled their recent reviews, only that at least one gym had answered.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Gyms444.9
Equinox Westlake Village
1 of 10
Chiropractors325
Fey Chiropractic Thousand Oaks Spine
6 of 10

See every fitness & wellness business we read in Thousand Oaks →

Dental & orthodontics in Thousand Oaks, CA: who answers their reviews

Westlake Smile Design appears among both the dentists and the orthodontists named here, and it answered 7 of its 10 most recent reviews. Its listing carries 311 reviews in total. We read 20 businesses in each of the two trades, and these are the businesses someone searching in Thousand Oaks is shown, not a list of the practices inside the city.

Among the dentists we could measure, Westlake Smile Studio: Mimi Theerathada, DMD answered the most of its recent reviews: 10 of its last 10. Westlake Smile Design answered 7 of 10. We can't see how the other dentists we read handled theirs. Across the whole history of their listings, the median review count among the 20 dentists we read is 192 and the median rating is 4.95. The three most-reviewed dentists carry 579, 542 and 515 reviews.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Dentists1924.95
Westlake Smile Studio: Mimi Theerathada, DMD
10 of 10
Orthodontists58.55
Westlake Dental Care
10 of 10

See every dental & orthodontics business we read in Thousand Oaks →

Pets in Thousand Oaks, CA: who answers their reviews

Of the 20 pet groomers we read among the businesses someone searching in Thousand Oaks, CA is shown, not one had answered any of its recent reviews. That is the plainest fact in this section. The median groomer we read carries 32 Google reviews and a median rating of 4.6, and the three most-reviewed groomers carry 402, 337 and 92 reviews.

Pet boarding reads differently. Among the boarding businesses we could measure, Matan Dog Training answered the most of its recent reviews: 6 of its last 10. Its listing carries 71 reviews in total. Conejo Valley Veterinary Hospital answered 5 of its last 10, and its listing carries 1,005 reviews. The median boarding business we read has 42.5 reviews and a median rating of 4.75; the three most-reviewed carry 1,005, 257 and 174. We can't see how the other boarding businesses we read handled their recent reviews.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Pet grooming324.6—
Pet boarding42.54.75
Matan Dog Training
6 of 10
Veterinarians1064.7
Townsgate Pet Hospital
8 of 10

See every pets business we read in Thousand Oaks →

Shops & studios in Thousand Oaks, CA: who answers their reviews

Among the tattoo studios someone searching in Thousand Oaks, CA is shown, the three answering the most of their recent reviews answered 9 or 10 of their last 10. MD Tattoo Studio replied to 10 of its last 10 reviews. Clear Vision Tattoo also replied to 10 of 10. Draw On Me Tattoo and Piercing Studio replied to 9 of 10. Those are the studios answering the most among the ones we could measure, and we can't see how the other tattoo studios we read handled their recent reviews.

We read 20 tattoo studios. The median one carries 60 Google reviews, and the median rating is 4.9 stars. The three most-reviewed listings we read carry 514, 266 and 144 reviews. Those are the same three counts as the listings of the studios named above: MD Tattoo Studio's listing carries 514 reviews, Clear Vision Tattoo's carries 266, and Draw On Me Tattoo and Piercing Studio's carries 144. These review counts and ratings cover each listing's whole history. The reply figures in the first paragraph cover only the most recent 10 reviews on each listing, so the two should be read as separate measures.

TradeMedian reviewsMedian ratingAnswers reviews bestAnswered
Tattoo studios604.9
MD Tattoo Studio
10 of 10

See every shops & studios business we read in Thousand Oaks →

Method

Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Thousand Oaks, CA is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Thousand Oaks, CA has a population of 125,676 and a median household income of $134,367 (US Census) — context for the town, not a predictor of its reviews.

Nearby

Towns that share Thousand Oaks’s search results

Search from Thousand Oaks and from Simi Valley and many of the same businesses come back, so an owner competing in one is competing in both. These are the 4 towns whose results overlap Thousand Oaks’s most, of those we have published so far.

Simi Valley, CA

440 businesses read across 7 groups · 67% of recent reviews answered

Camarillo, CA

420 businesses read across 7 groups · 61% of recent reviews answered

Moorpark, CA

380 businesses read across 7 groups · 69% of recent reviews answered

Oxnard, CA

420 businesses read across 7 groups · 65% of recent reviews answered

Every town we have read →

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What the businesses around Thousand Oaks, CA do with their reviews — and where you would sit
TradeMedian reviewsBest answeredYou
Restaurants2165 of 10the audit fills this in
Cafés178.55 of 10the audit fills this in
Coffee shops155.59 of 10the audit fills this in
Bars355.510 of 10the audit fills this in
Bakeries10810 of 10the audit fills this in
Food trucks106.52 of 10the audit fills this in
Barbershops535 of 10the audit fills this in

Guides

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