Among the dentists someone searching in Wheaton, IL is shown, Simply Dental answered 10 of its last 10 Google reviews, on a listing of 439 reviews. The Dental Studio answered 8 of its last 10, on 398 reviews, and Restoration Dental Group answered 3 of its last 10, on 467. Those are the dentists we measured answering the most of their recent reviews among the 20 we read; we can't see how the other dentists reply.
Among the orthodontists we read around Wheaton, the highest recent reply figure we measured is 1 of 10, from Bauer Dentistry and Orthodontics. Its listing carries 1,373 reviews, the largest figure among the orthodontists in this section. So the best measured reply figure among the dentists is 10 of 10, and among the orthodontists it is 1 of 10.
On listing size, the median dentist we read carries 174 reviews; the three most-reviewed carry 1,373, 695 and 467. The median orthodontist we read carries 101 reviews, and the three most-reviewed carry 1,373, 1,152 and 836. The median rating is 4.9 for the dentists and 4.9 for the orthodontists. Those review totals and ratings cover each listing's whole history. The reply figures above cover only the most recent 10 reviews on each listing, a different window.
The benchmark measured here, across 54 businesses in this catchment, has a typical measured business answering 72 percent of its recent reviews. Simply Dental, at 10 of 10, and The Dental Studio, at 8 of 10, each answered more of their last 10 than that benchmark.
What to do about it
If your dental or orthodontic practice appears in these searches, the reference points are concrete: Simply Dental answered 10 of its last 10 reviews, The Dental Studio 8 of 10, and the benchmark measured here is 72 percent. Open your own listing, look at your last 10 reviews, and count how many carry a reply. Then answer the ones that do not, and make answering each new review part of the week rather than a clean-up job.
Among the orthodontists we read, the highest recent reply figure we measured was 1 of 10, so an orthodontist answering more than 1 of its last 10 would be above the highest figure we measured in that trade. Keep each reply short, specific to what the patient wrote, and free of any detail about their treatment or visit. The reply is the one piece of that exchange that is yours to write.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Simply Dental | 10 of 10 | 439 | 4.3 |
| 2 | The Dental Studio | 8 of 10 | 398 | 5 |
| 3 | Restoration Dental Group | 3 of 10 | 467 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Bauer Dentistry and Orthodontics | 1 of 10 | 1373 | 5 |