Hair, nails & barbering in Wheaton, IL

We read 60 businesses across 3 trades — the businesses someone searching in Wheaton, IL is shown — and recorded what their Google reviews look like.

Among the businesses someone searching in Wheaton, IL is shown, the nail salons carry far more reviews than the hair salons. Of the 20 nail salons we read, the median listing carries 224.5 Google reviews, and the three most-reviewed carry 1,117, 970 and 586. Of the 20 hair salons we read, the median listing carries 50, with the top three at 534, 379 and 267. The barbershops fall between the two: of the 20 we read, the median listing carries 148 reviews, and the three most-reviewed carry 534, 468 and 467.

The median rating is 5 among the hair salons we read, 4.9 among the barbershops and 4.7 among the nail salons. These review counts and ratings cover the whole history of each listing. A median is one number; it says nothing about how any single listing in the trade scores.

Replies are measured over a different, shorter window: how many of a business's most recent reviews the owner answered. Among the barbershops we read, Scissors & Scotch answered 9 of its last 10 and Sheridan's Barber Shop Wheaton 7 of 10. Sheridan's also appears among the hair salons named here, alongside M&Co. Salon Wheaton, which answered 9 of its last 10. Among the nail salons, Grand Nails Spa answered 8 of its last 10, Royal Nail Spa 3 of 10 and Peony nails & spa 1 of 10. In each of these three trades, at least one business we read had answered a recent review.

For comparison, the benchmark measured here puts a typical measured business at 72 percent of its recent reviews answered, across 54 businesses measured. That figure is a share of recent reviews across the catchment; the names above are counted one business at a time, over each one's last 10.

What to do about it

Go to your listing and count your replies under your last 10 reviews. Scissors & Scotch and M&Co. Salon Wheaton each answered 9 of their last 10, and Grand Nails Spa answered 8. The benchmark measured here puts a typical measured business at 72 percent of its recent reviews. Those are the figures to hold your own count against.

A reply is the one part of a review you write. Answer the review in front of you, then the next one as it comes in, and keep the count of your last 10 somewhere you will see it. Thank each person for what they actually said rather than with a line you paste everywhere. When a review is critical, reply calmly, keep it short, and say what you did about it.

Barbershops

#BusinessAnsweredReviewsRating
1Scissors & Scotch9 of 104464.8
2Sheridan's Barber Shop Wheaton7 of 105344.9

Hair salons

#BusinessAnsweredReviewsRating
1M&Co. Salon Wheaton9 of 101164.9
2Sheridan's Barber Shop Wheaton7 of 105344.9

Nail salons

#BusinessAnsweredReviewsRating
1Grand Nails Spa8 of 1011174.8
2Royal Nail Spa3 of 104114.6
3Peony nails & spa1 of 105864.8

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What hair, nails & barbering businesses around Wheaton, IL do with their reviews
TradeMedian reviewsBest answeredYou
Barbershops1489 of 10the audit fills this in
Hair salons509 of 10the audit fills this in
Nail salons224.58 of 10the audit fills this in
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