Among the pet businesses someone searching in Wheaton, IL is shown, the heaviest listings in this section belong to the veterinarians. The median veterinarian we read carries 303.5 Google reviews, and the three most-reviewed carry 1,435, 886 and 739. The median pet boarding business we read carries 89 reviews, and the median groomer 48. We read 20 businesses in each of the three trades.
The veterinarians named here answer their reviews. Danada Veterinary Hospital answered 10 of its last 10 reviews, and Wheaton Animal Hospital answered 9 of its last 10. Those two listings are among the three most-reviewed veterinary listings we read, at 739 and 886 reviews in total.
Among the pet boarding businesses we read, College Station Cat Clinic answered 10 of its last 10, Camp Ruff It Doggie Daycare & Boarding answered 9 of 10, and Oak Brook Kennel Club answered 7 of 10. Oak Brook Kennel Club's listing carries 392 reviews and College Station Cat Clinic's 304, both among the three most-reviewed boarding listings we read. The median boarding rating is 4.9; the median for groomers and for veterinarians is 4.7.
Grooming has the smallest listings in this section, with a median of 48 reviews and 469 on the most-reviewed groomer we read. Among the groomers, Shear Pooch Llc answered 9 of its last 10 reviews, Woofbeach Cove 4 of 10 and Lap of Luxury Pet Resort 2 of 10. For reference, the benchmark measured here, across 54 businesses in this town's catchment, is that a typical measured business answered 72% of its recent reviews.
What to do about it
The number you control is the reply count on your own last 10 reviews. Among the businesses named here, Danada Veterinary Hospital and College Station Cat Clinic sit at 10 of 10, and Shear Pooch Llc at 9 of 10 among the groomers. Open your listing, count how many of your last 10 reviews carry a reply from you, and put that beside the 72% benchmark measured here.
Then set a fixed time each week to answer every review that has arrived since the last session, the good ones and the critical ones, in a sentence or two that names the pet or the service. A reply is the one part of a review you write, and it sits on your listing under your name.
Pet grooming
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Shear Pooch Llc | 9 of 10 | 132 | 4.8 |
| 2 | Woofbeach Cove | 4 of 10 | 109 | 4.7 |
| 3 | Lap of Luxury Pet Resort | 2 of 10 | 115 | 4.8 |
Pet boarding
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | College Station Cat Clinic | 10 of 10 | 304 | 4.8 |
| 2 | Camp Ruff It Doggie Daycare & Boarding | 9 of 10 | 137 | 4.4 |
| 3 | Oak Brook Kennel Club | 7 of 10 | 392 | 4.9 |
Veterinarians
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Danada Veterinary Hospital | 10 of 10 | 739 | 4.9 |
| 2 | Wheaton Animal Hospital | 9 of 10 | 886 | 4.5 |
| 3 | Lombard Veterinary Hospital | 1 of 10 | 735 | 4.6 |