Among the orthodontists someone searching in Wilmette, IL is shown, each of the three we can name answered 10 of its last 10 reviews: DentalWorks & Orthodontics Skokie, Shoreview Orthodontics - Kenilworth and Orthodontic Experts Skokie. We read 20 orthodontists. Those three are the ones answering the most of their recent reviews, and we can't see how the other practices handled theirs, so this is a statement about three named practices, not about the trade.
Among the 20 dentists we read, the three answering the most sit at different figures. DentalWorks & Orthodontics Skokie answered 10 of 10, Wilmette Family Dental answered 9 of 10 on a listing of 406 reviews, and Advanced Dentistry Morton Grove answered 7 of 10. Advanced Dentistry Morton Grove also carries 894 reviews, the most among the dentists in this section; the next two most-reviewed dentists carry 602 and 452. DentalWorks & Orthodontics Skokie appears among both the dentists and the orthodontists named here, and its 437 reviews make it the most-reviewed orthodontist in this section, ahead of Shoreview Orthodontics - Kenilworth at 332 and Orthodontic Experts Skokie at 319.
The median dentist we read carries 128 Google reviews, and the median dentist rating is 4.9. The median orthodontist carries 111.5 reviews, with a median rating of 4.95. Those are whole-listing figures, counted over each listing's full history. The reply figures above are a different window: they cover only each practice's most recent 10 reviews, and say nothing about how that practice handled the reviews before them.
The reply benchmark measured for Wilmette searches is 66 percent, taken across 53 measured businesses. It is the share of recent reviews a typical measured business answered. It is a reference point for your own count, not a score for any practice named in this section.
What to do about it
If you run a dental or orthodontic practice, the number to know is your own: how many of your last 10 Google reviews have a reply from you. Among the orthodontists named here, three answered 10 of 10. Among the named dentists, the figures were 10, 9 and 7 of 10. Open your listing, count, and answer any review in that last 10 that has no reply yet.
The review is the customer's; the reply is the part you write. Keep it short, thank the person for what they mentioned, and add nothing about their treatment or visit that they did not say first, since a public reply is no place for patient details. Then answer each new review as it comes in, so the next time you count your last 10, every one of them has your reply under it.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | DentalWorks & Orthodontics Skokie | 10 of 10 | 437 | 4.4 |
| 2 | Wilmette Family Dental | 9 of 10 | 406 | 4.9 |
| 3 | Advanced Dentistry Morton Grove | 7 of 10 | 894 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | DentalWorks & Orthodontics Skokie | 10 of 10 | 437 | 4.4 |
| 2 | Shoreview Orthodontics - Kenilworth | 10 of 10 | 332 | 4.9 |
| 3 | Orthodontic Experts Skokie | 10 of 10 | 319 | 4.9 |