Pets in Wilmette, IL

We read 60 businesses across 3 trades — the businesses someone searching in Wilmette, IL is shown — and recorded what their Google reviews look like.

Among the veterinarians someone searching in Wilmette, IL is shown, Companion Skokie answered 10 of its last 10 reviews, and Animal Medical Center also answered 10 of 10. Over their whole listing history, those two carry 406 and 384 reviews. We read 20 veterinarians: the median one carries 166.5 reviews and a 4.65 rating, and the three most-reviewed carry 906, 566 and 470. Of the three pet trades in this section, veterinarians have the highest median review count.

Pet grooming looks different. The median groomer among the 20 we read carries 67 reviews and a 4.6 rating. Pet Supplies Plus Evanston, the most-reviewed groomer we read at 565 reviews, answered 9 of its last 10. Spotless Dog Wash, with 81 reviews, answered 7 of its last 10. The next two most-reviewed grooming listings carry 197 and 159.

Pet boarding has the smallest median in this section, 32.5 reviews, and the highest median rating, 4.8. Among the 20 boarding businesses we read, Pawsitive Petcare answered 9 of its last 10 on a listing of 106 reviews. NorthShore Canine Academy - Sophie Amphlett answered 8 of 10 and carries 268 reviews, the most-reviewed boarding listing we read. Dogtopia of Downtown Evanston answered 7 of 10 on 114 reviews.

The reply benchmark measured here, across 53 businesses, is 66: a typical measured business answered 66% of its recent reviews. Every business named in this section answered at least 7 of its last 10. Those reply figures cover only the most recent handful of reviews on each listing; the review counts and ratings above cover each listing's whole history, so the two should not be read as the same period.

What to do about it

Go to your listing and count your replies under your last 10 reviews. The businesses named in this section each answered between 7 and 10 of their last 10, and the benchmark measured here is 66%. If your count is below that, start with the unanswered reviews among your most recent 10, then reply to each new one as it comes in.

Keep each reply short and specific to what the customer wrote: name the groom, the stay or the visit they described, and thank them for the detail. On a critical review, say plainly what you will look at, without arguing the point. The reply is the one piece of that exchange that is yours to write. Your review total and your rating reflect your whole history; the share of recent reviews you answer is the figure you control.

Pet grooming

#BusinessAnsweredReviewsRating
1Pet Supplies Plus Evanston9 of 105654.4
2Spotless Dog Wash7 of 10814.5

Pet boarding

#BusinessAnsweredReviewsRating
1Pawsitive Petcare9 of 101064.9
2NorthShore Canine Academy - Sophie Amphlett8 of 102685
3Dogtopia of Downtown Evanston7 of 101144.5

Veterinarians

#BusinessAnsweredReviewsRating
1Companion Skokie10 of 104064.8
2Animal Medical Center10 of 103844.7

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What pets businesses around Wilmette, IL do with their reviews
TradeMedian reviewsBest answeredYou
Pet grooming679 of 10the audit fills this in
Pet boarding32.59 of 10the audit fills this in
Veterinarians166.510 of 10the audit fills this in
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