The most-reviewed listing in these food and drink searches turned up under food trucks: someone searching for food trucks in Wilmette, IL is shown Westfield Old Orchard, which carries 11075 reviews. The food truck results also hold the highest median in this section, at 243.5 reviews. The median restaurant we read carries 172.5, the median café 179.5, the median coffee shop 168, the median bakery 172 and the median bar 155.5. Median ratings sit at 4.5 for cafés and food trucks, 4.6 for restaurants and bars, and 4.7 for coffee shops and bakeries.
The strongest reply record among the businesses named in this section belongs to Cupitol Coffee & Eatery (Evanston), which answered 8 of its last 10 reviews and appears in both the café and the coffee shop searches. Among the bakeries we read, Three Tarts Bakery & Cafe answered 7 of its last 10. Among the restaurants, The Hampton Social - Skokie answered 6 of its last 10. Its listing is also the most-reviewed restaurant we read, at 3210 reviews.
Valley Lodge Tavern appears among both the restaurants and the bars named here, and answered 3 of its last 10. Among the food trucks, Westfield Old Orchard and Fred's Garage each answered 2 of their last 10. Among the bakeries, Hewn and Sweet Reserve Cafe & Bakery each answered 1 of 10, as did Complimentary Cafe among the cafés and coffee shops.
None of the six trades in this section came back with nobody answering: each has at least one named business replying to a recent review. The reply benchmark measured here is 66, the share of recent reviews a typical measured business answered, taken across 53 businesses in this catchment, all trades together, not only food and drink. The reply figures above cover only each business's most recent 10 reviews.
What to do about it
Start with your own last 10 Google reviews and count how many carry a reply from you. That is the same measure used for every business named above, and it gives you a number to hold against the benchmark measured here, which is 66. In this section, Cupitol Coffee & Eatery (Evanston) answered 8 of its last 10 and Three Tarts Bakery & Cafe answered 7 of 10.
Two of the businesses named show it on listings of very different sizes. The Hampton Social - Skokie answered 6 of its last 10 on a listing of 3210 reviews; Three Tarts Bakery & Cafe answered 7 of 10 on a listing of 251. Of everything in that exchange, the reply is the only part you write. Answer each new review, the short ones and the critical ones included, and make every reply specific to what that customer said rather than a line you paste.
Restaurants
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The Hampton Social - Skokie | 6 of 10 | 3210 | 4.6 |
| 2 | Valley Lodge Tavern | 3 of 10 | 1038 | 4.6 |
Cafés
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Cupitol Coffee & Eatery (Evanston) | 8 of 10 | 2064 | 4.5 |
| 2 | Complimentary Cafe | 1 of 10 | 623 | 4.8 |
Coffee shops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Cupitol Coffee & Eatery (Evanston) | 8 of 10 | 2064 | 4.5 |
| 2 | Complimentary Cafe | 1 of 10 | 623 | 4.8 |
Bars
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Valley Lodge Tavern | 3 of 10 | 1038 | 4.6 |
Bakeries
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Three Tarts Bakery & Cafe | 7 of 10 | 251 | 4.5 |
| 2 | Hewn | 1 of 10 | 741 | 4.7 |
| 3 | Sweet Reserve Cafe & Bakery | 1 of 10 | 311 | 4.6 |
Food trucks
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Westfield Old Orchard | 2 of 10 | 11075 | 4.5 |
| 2 | Fred's Garage | 2 of 10 | 556 | 4.4 |