Among the gyms someone searching in Cedarburg, WI is shown, the two most-reviewed listings belong to owners who answer. Utopia Martial Arts carries 384 Google reviews, the most of the 20 gyms we read, and its owner replied to 9 of its 10 most recent reviews. Form & Fitness Health Club carries 253, the second most among the gyms we read, and replied to 8 of its last 10.
Among the gyms we could measure, HOTWORX- Grafton, WI answered the most of its recent reviews: 10 of its last 10, on a listing of 106 reviews. Each of the three gyms named here answered at least 8 of its last 10. We can't see how the other gyms we read handled theirs, so these figures describe these three owners and no one else. They are also a recent-ten count, not a record of every review these listings have ever received.
The listing sizes sit on a different scale from those three. The median gym we read carries 34 reviews, and its median rating is 4.95. The three most-reviewed gyms carry 384, 253 and 113. Each of the three named gyms carries more reviews than the median gym we read. A median is one number, though: it tells you where the middle listing sits, not what the rest look like.
The reply benchmark measured here is 68% of recent reviews, across 34 businesses. That figure is measured across all trades together, not gyms alone, so it is a reference point for the catchment rather than a gym standard. The gym figures that can be named are the three above: 10, 9 and 8 of the last 10.
What to do about it
Count how many of your last 10 Google reviews carry a reply from you. That is the same measure behind every reply figure above: HOTWORX- Grafton, WI at 10, Utopia Martial Arts at 9 and Form & Fitness Health Club at 8. It takes a few minutes and gives you a number you can compare directly.
If yours is lower, start with the reviews already sitting on your listing without an answer, then reply to each new one when it comes in. A reply is the one part of that exchange you write. Keep it short, thank the person for the specific thing they mentioned, whether that was a class, a coach or the equipment, and sign it with your name. For a critical review, acknowledge what they said and give them a way to reach you directly.
Gyms
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | HOTWORX- Grafton, WI | 10 of 10 | 106 | 5 |
| 2 | Utopia Martial Arts | 9 of 10 | 384 | 5 |
| 3 | Form & Fitness Health Club | 8 of 10 | 253 | 4.7 |