Among the 20 shops we read that someone searching in Cedarburg, WI is shown, the three listings named here for answering their reviews are also the three with the most reviews. Wild & Precious Boutique carries 114, Bella Lei Salon Spa & Boutique 107, and The Irish Boutique of Cedarburg 67. Those are the three highest review counts among the shops we read. The median shop we read carries 30.5 reviews, so each of the three named listings sits well above the middle of this set.
On replies, the figures are specific. The Irish Boutique of Cedarburg answered 10 of its last 10 reviews. Wild & Precious Boutique answered 9 of its last 10, and Bella Lei Salon Spa & Boutique answered 7 of its last 10. Each of the three answered at least 7 of its last 10. Those counts cover only each listing's last ten reviews, not the whole history behind its review total. We can't see how the rest of the shops we read handled theirs, so nothing here describes shops as a group beyond these three names.
The median rating among the shops we read is 4.8 stars. That is one middle figure taken across each listing's full history. It does not tell you how any single shop is rated, or how far apart the shops sit from one another.
For a wider reference point, the benchmark measured here puts a typical measured business at 68% of its recent reviews answered. That figure is measured across 34 businesses in all trades together, not shops alone. It is useful as a yardstick for your own count, and the three shops named above give you a concrete version of it in your own trade: 10 of 10, 9 of 10 and 7 of 10 on their last ten reviews.
What to do about it
Pull up your Google listing and count how many of your last 10 reviews have a reply from you. That is the same measure behind every reply figure above: The Irish Boutique of Cedarburg is at 10, Wild & Precious Boutique at 9 and Bella Lei Salon Spa & Boutique at 7. If your number is lower, answer each new review as it arrives. Keep it short, thank the person by name, and mention what they bought or noticed. You do not write the review, but you do write the reply.
Then look at your total. The median shop we read carries 30.5 reviews; the three most-reviewed carry 114, 107 and 67. If you rarely ask customers for a review, start asking at the counter or on the receipt, plainly and without an offer attached.
Shops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | The Irish Boutique of Cedarburg | 10 of 10 | 67 | 4.9 |
| 2 | Wild & Precious Boutique | 9 of 10 | 114 | 5 |
| 3 | Bella Lei Salon Spa & Boutique | 7 of 10 | 107 | 4.7 |