One name turns up in four of the food and drink searches we read around Cedarburg. Stilt House Gastro Bar is among the businesses answering the most of their recent reviews for restaurants, cafés, coffee shops and bars, having answered 3 of its last 10 on a listing of 1435 reviews. A listing of 1435 reviews also heads the review counts in each of those four searches. These are the businesses someone searching in Cedarburg, WI is shown, not a register of what sits inside the city limits.
Among the restaurants we could measure, Tomaso's answered the most of its recent reviews: 9 of its last 10, on a listing of 898. The Stillery - Grafton answered 5 of 10 on 796 reviews. Over whole listing histories, the median restaurant of the 20 we read carries 451 reviews and a median rating of 4.5, and the most-reviewed carries 1435.
The coffee searches show a second name that recurs. Fiddleheads Coffee Cedarburg answered 4 of its last 10 on 458 reviews, and it appears among the cafés, the coffee shops, the bars and the bakeries named in this section. Among the coffee shops, Amy's Candy Kitchen answered 5 of 10 on a listing of 860. Among the bakeries, Fiddleheads is the business we can name for answering. Across whole listing histories, the median café we read carries 149 reviews, the median coffee shop 285.5, the median bar 161 and the median bakery 136; the median rating is 4.7 for cafés, coffee shops and bakeries, and 4.6 for bars. We can't see how the other businesses we read handled their recent reviews.
The food truck search holds the largest listing among the food and drink businesses in this section: Highland House, at 2045 reviews, which answered 2 of its last 10. In the same search, Firehouse Subs Grafton Marketplace answered 9 of 10 on 625 reviews, and Out & Out answered 8 of 10 on 1140. The median food truck listing we read carries 109.5 reviews, with a median rating of 4.55.
What to do about it
Open your listing and count how many of your last 10 reviews carry a reply from you. That is the same measure behind every reply figure above. The benchmark measured in this catchment is 68%, measured across all trades together, not food and drink alone. Among the restaurants we could measure, Tomaso's answered 9 of 10; among the food trucks, Firehouse Subs Grafton Marketplace answered 9 and Out & Out 8.
The review is the customer's; the reply is the part you write. Answer the next 10 reviews that arrive, the praise and the complaints alike, in a sentence or two that picks up something the customer actually mentioned. Keep it plain, thank them, and never argue in public. When those 10 are done, count again.
Restaurants
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Tomaso's | 9 of 10 | 898 | 4.6 |
| 2 | The Stillery - Grafton | 5 of 10 | 796 | 4.6 |
| 3 | Stilt House Gastro Bar | 3 of 10 | 1435 | 4.5 |
Cafés
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Fiddleheads Coffee Cedarburg | 4 of 10 | 458 | 4.5 |
| 2 | Stilt House Gastro Bar | 3 of 10 | 1435 | 4.5 |
Coffee shops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Amy's Candy Kitchen | 5 of 10 | 860 | 4.7 |
| 2 | Fiddleheads Coffee Cedarburg | 4 of 10 | 458 | 4.5 |
| 3 | Stilt House Gastro Bar | 3 of 10 | 1435 | 4.5 |
Bars
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Fiddleheads Coffee Cedarburg | 4 of 10 | 458 | 4.5 |
| 2 | Stilt House Gastro Bar | 3 of 10 | 1435 | 4.5 |
Bakeries
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Fiddleheads Coffee Cedarburg | 4 of 10 | 458 | 4.5 |
Food trucks
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Firehouse Subs Grafton Marketplace | 9 of 10 | 625 | 4.4 |
| 2 | Out & Out | 8 of 10 | 1140 | 4.5 |
| 3 | Highland House | 2 of 10 | 2045 | 4.3 |