Among the hair salons someone searching in Deerfield, IL is shown, Charles Ifergan Salon - Deerfield answered 10 of its last 10 reviews. Gordon Salon Highland Park and Tricoci Salon & Spa - Deerfield each answered 9 of their last 10. Among the hair salons we could measure, those three answered the most of their recent reviews. The nail salons we read show named figures of the same kind: Top Spa & Nail answered 10 of its last 10, Tricoci Salon & Spa - Deerfield 9 of 10, and Pala Nails & spa 8 of 10. Tricoci Salon & Spa - Deerfield appears among both the hair salons and the nail salons named here.
The barbershops tell a different story. Among the barbershops we could measure, the one answering the most of its recent reviews was KidSnips Deerfield, at 7 of its last 10. The Barbers answered 5 of 10 and Northbrook Barber Shop 3 of 10. No barbershop we could measure answered more than 7 of its last 10.
Measured over the whole life of each listing, the barbershop median is the biggest of the three trades in this section. The median barbershop we read carries 97.5 reviews and the most-reviewed carries 734. The median hair salon carries 76.5 reviews, with the most-reviewed at 288. The median nail salon carries 57, yet the most-reviewed nail salon carries 982, the largest listing among the three trades in this section. Median ratings are 4.8 for barbershops and hair salons and 4.7 for nail salons.
The reply benchmark measured here is 74 percent: the share of recent reviews a typical measured business answered, across 54 businesses measured in this catchment. It is a benchmark for the town's catchment as a whole, not for these three trades alone.
What to do about it
Open your listing and look at your last 10 reviews. Count how many carry a reply from you. That count is the same measure used for every business named above, so you can put your own number beside theirs. If you run a barbershop, the highest figure we measured among the barbershops is 7 of 10, held by KidSnips Deerfield. If you run a hair or nail salon, the named businesses in your trade answered between 8 and 10 of their last 10.
Then answer the ones without a reply, oldest first. Keep each reply short, thank the person by what they mentioned, and sign it the way you would sign a note at the front desk. A reply is the one part of that exchange you write, and it sits on the listing beside the review it answers.
Barbershops
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | KidSnips Deerfield | 7 of 10 | 133 | 4.4 |
| 2 | The Barbers | 5 of 10 | 151 | 4.8 |
| 3 | Northbrook Barber Shop | 3 of 10 | 243 | 4.7 |
Hair salons
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Charles Ifergan Salon - Deerfield | 10 of 10 | 134 | 4.7 |
| 2 | Gordon Salon Highland Park | 9 of 10 | 288 | 4.9 |
| 3 | Tricoci Salon & Spa - Deerfield | 9 of 10 | 208 | 4.6 |
Nail salons
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Top Spa & Nail | 10 of 10 | 280 | 4.8 |
| 2 | Tricoci Salon & Spa - Deerfield | 9 of 10 | 208 | 4.6 |
| 3 | Pala Nails & spa | 8 of 10 | 182 | 4.9 |