Among the tattoo studios someone searching in Dublin, CA is shown, LaserAway Dublin answered 9 of its last 10 reviews, and Crescent Brow Bar also answered 9 of its last 10. Those are the two strongest reply figures we have in this section. LaserAway Dublin's listing carries 277 reviews over its whole history; Crescent Brow Bar's carries 126.
Inkestry Custom Tattoo Studio is the third business named among those answering, with a reply on 1 of its last 10 reviews. Its listing carries 96 reviews in total. We name at most three businesses per trade, and these are the three. We can't see how the other businesses we read handle their reviews, because not every listing could be measured, so nothing here should be read as a verdict on them.
The listing figures describe the whole history of each listing, a different window from the reply counts above. We read 20 businesses in this search. The median one carries 53.5 reviews, and the three most-reviewed carry 277, 126 and 118. The median rating is 4.9. That is a single middle value; it does not tell you how any individual studio's rating looks, only where the middle of the 20 we read sits.
The benchmark measured here puts the share of recent reviews a typical measured business answered at 75%, across 46 businesses. That figure is measured across all trades together, not tattoo studios alone, so it is a reference point for the catchment rather than a standard set by this trade. Within this section, the reply figures we can name are the three above: 9 of 10, 9 of 10 and 1 of 10.
What to do about it
Look at your last 10 reviews on your listing and count the ones you have replied to. That is the same measure behind every reply figure above, and it takes a couple of minutes. LaserAway Dublin and Crescent Brow Bar each stood at 9 of 10; Inkestry Custom Tattoo Studio stood at 1 of 10. Your number tells you where you sit against businesses a searcher is shown alongside you.
If your count is low, start with the next review that comes in rather than working back through old ones. Of everything in that exchange, the reply is the only part you write. Keep it short, thank the person for the specific thing they mentioned, and answer a complaint with what you did about it, without arguing the point. Then make it part of how you close out a client, and count your last 10 again later to see whether the number moved.
Tattoo studios
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | LaserAway Dublin | 9 of 10 | 277 | 4.1 |
| 2 | Crescent Brow Bar | 9 of 10 | 126 | 4.9 |
| 3 | Inkestry Custom Tattoo Studio | 1 of 10 | 96 | 4.5 |