Not one of the 20 dermatology practices we read around Dublin, CA had answered any of its recent reviews. That is the plainest fact in this section. The most-reviewed dermatology listing someone searching in Dublin, CA is shown carries 3,416 reviews, the next two carry 609 and 536, and the median dermatology practice we read carries 64 reviews at a median rating of 4.8.
The named businesses in IV therapy and weight-loss clinics show the other side. Among the IV therapy businesses, B12 LOVE | Pleasanton answered 10 of its last 10 reviews on a listing of 136, Luxe & Posh Aesthetics & Wellness answered 10 of 10 on 127, and Gameday Men's Health Pleasanton, CA answered 10 of 10 on 116. Among the weight-loss clinics, Abundant Life Weight Loss answered 10 of 10 on 69 reviews and Bay Area Medical Group - San Ramon answered 10 of 10 on 66. Gameday Men's Health Pleasanton, CA appears among both the IV therapy and the weight-loss businesses named here, and Luxe & Posh Aesthetics & Wellness appears among both the IV therapy businesses and the med spas.
In med spas, Luxe & Posh Aesthetics & Wellness answered 10 of 10, Essential Bella answered 9 of 10 on a listing of 247 reviews, and Medspa California answered 9 of 10 on 149. The median med spa we read carries 75 reviews and a median rating of 4.95. Among the day spas, SoulSisters Spa answered 10 of 10 on 88 reviews and Amador Spa answered 5 of 10 on 84; the median day spa we read carries 48 reviews, and the two most-reviewed carry 213 and 188. In plastic surgery, Sono Bello San Ramon answered 10 of 10 on a listing of 184 reviews, while the median plastic surgery practice we read carries 84.
The benchmark measured here is 75 percent: the share of recent reviews a typical measured business answered, across 46 businesses in all trades together, not spa and aesthetics businesses alone.
What to do about it
Count the replies on your last 10 Google reviews. That is the same measure behind every reply figure above, and in each of IV therapy, weight-loss clinics, med spas, day spas and plastic surgery, at least one business named above answered 10 of 10. The benchmark measured here is 75 percent across all trades together.
If you run a dermatology practice, the gap is the simplest one in this section: among the 20 dermatology practices we read, not one had answered any of its recent reviews. A short, specific reply to each new review, thanking the person and responding to what they actually wrote, is the one part of that exchange you write. If you run a med spa, day spa or clinic, compare your count with the businesses named above in your own trade, and answer the next review that arrives rather than working back through old ones first.
Day spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | SoulSisters Spa | 10 of 10 | 88 | 5 |
| 2 | Amador Spa | 5 of 10 | 84 | 4.2 |
| 3 | New Holiday Spa | 4 of 10 | 88 | 4.4 |
Med spas
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Luxe & Posh Aesthetics & Wellness | 10 of 10 | 127 | 5 |
| 2 | Essential Bella | 9 of 10 | 247 | 4.9 |
| 3 | Medspa California | 9 of 10 | 149 | 4.6 |
IV therapy
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | B12 LOVE | Pleasanton | 10 of 10 | 136 | 4.9 |
| 2 | Luxe & Posh Aesthetics & Wellness | 10 of 10 | 127 | 5 |
| 3 | Gameday Men's Health Pleasanton, CA | 10 of 10 | 116 | 5 |
Weight-loss clinics
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Gameday Men's Health Pleasanton, CA | 10 of 10 | 116 | 5 |
| 2 | Abundant Life Weight Loss | 10 of 10 | 69 | 5 |
| 3 | Bay Area Medical Group - San Ramon | 10 of 10 | 66 | 4.9 |
Dermatology
We read 20 dermatology businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.
Plastic surgery
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Sono Bello San Ramon | 10 of 10 | 184 | 4.6 |
| 2 | Blackhawk Plastic Surgery & MedSpa | 2 of 10 | 452 | 4.8 |