Spa & aesthetics in Naperville, IL

We read 140 businesses across 7 trades — the businesses someone searching in Naperville, IL is shown — and recorded what their Google reviews look like.

Among the IV therapy businesses someone searching in Naperville, IL is shown, the three we recorded as leaders each answered 10 of their 10 most recent reviews: LifeSculpt, IVme Wellness + Aesthetics Naperville and RADIANT a medspa. The weight-loss clinics show the same top line, with LifeSculpt, Metabolic Weight Loss Centers and IVme Wellness + Aesthetics Naperville each at 10 of 10. LifeSculpt also appears among the med spas at 10 of 10, alongside VIO Med Spa | Naperville, also at 10 of 10. One listing is credited in three of the seven trades in this section.

Dermatology has the highest median review count among the trades in this section. The median dermatology practice we read carries 412 reviews, and the three most-reviewed carry 1,442, 1,384 and 788. Basko Dermatology: Dr. Juliana Basko-Plluska, at 1,442 reviews, is the largest listing among the spa and aesthetics businesses in this section. Looking only at recent reviews, it answered 10 of 10, Premier Dermatology - Naperville answered 9 of 10, and Bharati Chittineni, MD, FAAD answered 9 of 10. In plastic surgery, where the median listing we read carries 101.5 reviews, Dino Mendez Plastic Surgery - Naperville answered 10 of its 10 most recent, and Center for Cosmetic & Laser Surgery and Contour Plastic Surgery and MedSpa | Revive each answered 9 of 10.

The median massage business we read carries 37 reviews, the lowest median among these seven trades, and the median day spa carries 98. Looking only at recent reviews, Relax Massage answered 10 of 10 and YIN MASSAGE 9 of 10. Among day spas, Am Perfect Head & Scalp Spa, whose listing carries 1,370 reviews, answered 9 of its 10 most recent.

For scale, we measured reply rates at 63 businesses here, and a typical one had answered 74% of its recent reviews. None of the seven trades in this section is one where nobody answers. We read 20 businesses in each trade and can speak only to the leaders named above, not to the rest of each trade.

What to do about it

The leaders above set the bar in plain figures: 10 of the 10 most recent reviews answered, in IV therapy, weight loss, med spas, dermatology, plastic surgery and massage alike. The typical business measured here answered 74% of its recent reviews. If your own last 10 reviews are sitting unanswered, that is the gap to close, and it is one you control. A reply is the one part of that exchange you write.

Make it a standing task: read each new review when it arrives and answer it, the good ones and the critical ones. Thank the person, respond to the specific thing they mentioned, and keep it short. For a practice, reply without confirming that the reviewer is a patient or saying anything about their treatment.

Day spas

#BusinessAnsweredReviewsRating
1Am Perfect Head & Scalp Spa9 of 1013705
2The NOW Massage Naperville4 of 106254.8
3ME SPA2 of 104124.8

Massage

#BusinessAnsweredReviewsRating
1Relax Massage10 of 10804.6
2YIN MASSAGE9 of 10444.8
3The NOW Massage Naperville4 of 106254.8

Med spas

#BusinessAnsweredReviewsRating
1LifeSculpt10 of 103274.9
2VIO Med Spa | Naperville10 of 102524.8
3SMooth Solutions Medspa1 of 103674.9

IV therapy

#BusinessAnsweredReviewsRating
1LifeSculpt10 of 103274.9
2IVme Wellness + Aesthetics Naperville10 of 102115
3RADIANT a medspa10 of 101985

Weight-loss clinics

#BusinessAnsweredReviewsRating
1LifeSculpt10 of 103274.9
2Metabolic Weight Loss Centers10 of 102315
3IVme Wellness + Aesthetics Naperville10 of 102115

Dermatology

#BusinessAnsweredReviewsRating
1Basko Dermatology: Dr. Juliana Basko-Plluska10 of 1014424.9
2Premier Dermatology - Naperville9 of 1013844.6
3Bharati Chittineni, MD, FAAD9 of 105794.8

Plastic surgery

#BusinessAnsweredReviewsRating
1Dino Mendez Plastic Surgery - Naperville10 of 103655
2Center for Cosmetic & Laser Surgery9 of 102644.8
3Contour Plastic Surgery and MedSpa | Revive9 of 102244.8

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What spa & aesthetics businesses around Naperville, IL do with their reviews
TradeMedian reviewsBest answeredYou
Day spas989 of 10the audit fills this in
Massage3710 of 10the audit fills this in
Med spas16810 of 10the audit fills this in
IV therapy6910 of 10the audit fills this in
Weight-loss clinics9410 of 10the audit fills this in
Dermatology41210 of 10the audit fills this in
Plastic surgery101.510 of 10the audit fills this in
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