Of the 20 gyms we read among the businesses someone searching in Northbrook, IL is shown, not one had answered any of its recent reviews. That is the plainest fact in this section, and it includes the three most-reviewed gyms we read, which carry 726, 723 and 364 Google reviews. The median gym we read carries 63 reviews and the median gym rating is 4.85.
The chiropractors we read give a different picture at the top. Align Wellness Center had answered 8 of its 10 most recent reviews. Health Solutions Precision Spinal Care had answered 2 of 10, and ChiroMend Natural Health Center had also answered 2 of 10. Those three are the chiropractors answering the most of their recent reviews among the 20 we read; we can't see how the others handled theirs.
On the listings themselves, Health Solutions Precision Spinal Care is the most-reviewed chiropractor we read, at 545 reviews, followed by Align Wellness Center at 294 and a third listing at 219. ChiroMend Natural Health Center carries 197. The median chiropractor we read carries 38.5 reviews, and the median chiropractor rating is 5. Those totals cover each listing's whole history, which is a different window from the recent reviews counted above.
For a sense of the local habit: across the 57 businesses we measured for replies around Northbrook, the typical one had answered 75 percent of its recent reviews. That figure belongs to the businesses we measured here as a whole, not to gyms or chiropractors alone. Set beside it, the gyms we read had answered 0, and among the chiropractors one listing, Align Wellness Center, had answered 8 of 10.
What to do about it
If you run a gym, the starting point is simple: none of the 20 gyms we read had answered a recent review, so answering yours would make your listing the only one in that set with recent replies. Open your Google listing, go to the newest reviews, and write a short reply to each, naming something the reviewer actually mentioned. A reply is the one part of that exchange you write.
If you run a chiropractic practice, the figure worth matching is Align Wellness Center's 8 of 10. Answer the good reviews as well as the critical ones, keep each reply about the visit rather than the patient, and make it a standing task after every new review rather than an occasional clear-out.
Gyms
We read 20 gyms businesses here and not one had answered a single one of its ten most recent reviews. The first owner here who replies is the only one doing it.
Chiropractors
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Align Wellness Center | 8 of 10 | 294 | 4.9 |
| 2 | Health Solutions Precision Spinal Care | 2 of 10 | 545 | 5 |
| 3 | ChiroMend Natural Health Center | 2 of 10 | 197 | 4.9 |