Food & drink in Northbrook, IL

We read 120 businesses across 6 trades — the businesses someone searching in Northbrook, IL is shown — and recorded what their Google reviews look like.

Among the restaurants, bars and food trucks someone searching in Northbrook, IL is shown, the most-reviewed listing in each is the same business: Francesca's North, at 2389 Google reviews. It is also named among the leaders in all three of those trades, with its owner having answered 10 of its 10 most recent reviews. Lazy Dog Restaurant & Bar, at 772 reviews, sits beside it among the restaurant and bar leaders, having answered 8 of 10.

The other trades in this section have their own names. Basu Coffee Bar & Vietnamese Eatery, at 552 reviews, is named among the leaders for cafés, coffee shops and bakeries, having answered 7 of its 10 most recent reviews. Sunset Foods, at 492 reviews, appears among the bakery leaders, having answered 8 of 10. Among the food trucks a searcher here is shown, Dengeos Glenview had answered 9 of 10 on a listing of 581 reviews, and Little Louie's 7 of 10 on a listing of 332. In each of the six trades, at least one business we read had answered a recent review.

Listing sizes cover a whole history of reviews, a different measure from those reply counts. We read 20 businesses in each trade. The median restaurant we read carries 339.5 reviews and the most-reviewed carries 2389. The median café carries 311, the median bar 264, the median bakery 230.5, the median coffee shop 212 and the median food truck 86. Median ratings are 4.5 for restaurants, 4.55 for cafés, 4.6 for coffee shops, bars and bakeries, and 4.8 for food trucks.

For a wider reference point: across the 57 businesses we measured in this catchment, the typical one had answered 75 percent of its recent reviews.

What to do about it

Open your own Google listing and count how many of your 10 most recent reviews carry a reply from you. Then set that number beside the businesses above. Francesca's North had answered 10 of 10 on a listing of 2389 reviews; Little Louie's had answered 7 of 10 on a listing of 332. The replies are there on a small listing as well as a large one, so the size of yours is not a reason to skip them.

If your count is low, start with the newest review and work back, answering each one in your own words: thank the person, respond to the specific thing they mentioned, and keep it short. Do the same for the critical ones, calmly and without arguing. The typical business measured here answered 75 percent of its recent reviews. The review is the customer's; the reply is the part you write.

Restaurants

#BusinessAnsweredReviewsRating
1Francesca's North10 of 1023894.8
2Lazy Dog Restaurant & Bar8 of 107724.6

Cafés

#BusinessAnsweredReviewsRating
1Basu Coffee Bar & Vietnamese Eatery7 of 105524.8

Coffee shops

#BusinessAnsweredReviewsRating
1Basu Coffee Bar & Vietnamese Eatery7 of 105524.8

Bars

#BusinessAnsweredReviewsRating
1Francesca's North10 of 1023894.8
2Lazy Dog Restaurant & Bar8 of 107724.6

Bakeries

#BusinessAnsweredReviewsRating
1Sunset Foods8 of 104924.4
2Basu Coffee Bar & Vietnamese Eatery7 of 105524.8

Food trucks

#BusinessAnsweredReviewsRating
1Francesca's North10 of 1023894.8
2Dengeos Glenview9 of 105814.6
3Little Louie's7 of 103324.4

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What food & drink businesses around Northbrook, IL do with their reviews
TradeMedian reviewsBest answeredYou
Restaurants339.510 of 10the audit fills this in
Cafés3117 of 10the audit fills this in
Coffee shops2127 of 10the audit fills this in
Bars26410 of 10the audit fills this in
Bakeries230.58 of 10the audit fills this in
Food trucks8610 of 10the audit fills this in
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