Hair, nails & barbering in Oakland, CA

We read 20 businesses across 1 trade — the businesses someone searching in Oakland, CA is shown — and recorded what their Google reviews look like.

Among the nail salons someone searching in Oakland, CA is shown, NT NAILS EMERYVILLE and VT Nails Spa each answered 10 of their last 10 reviews. Every one of those recent reviews got a reply from the owner. That is the clearest thing in this section, and it is a measurement of the most recent handful of reviews on each listing, not of the whole listing.

We read 20 nail salons in this catchment. The median one carries 127.5 reviews, and the median rating is 4.5 stars. The three most-reviewed listings carry 850, 331 and 198 reviews. Those are whole-listing totals, counted across each listing's entire history. VT Nails Spa's listing carries 173 reviews. NT NAILS EMERYVILLE's carries 331, the second-largest among the nail salons we read.

The largest listing among the nail salons we read belongs to Simply Green Day Spa, at 850 reviews. Separately, on its most recent 10 reviews, the owner replied to 1. The review count and the reply figure are two different measures over two different windows, and in this section they point at different businesses: the biggest listing is one business, and the two salons at 10 of 10 are others. A large pile of reviews is something customers build. A reply is the one part of that exchange the owner writes.

For context, the benchmark measured here is 68%: the share of recent reviews a typical measured business answered. That figure is measured across 35 businesses from all trades together, not nail salons alone, so it is a reference point rather than a nail-salon standard. The nail-salon figures above are the named businesses' own.

What to do about it

Pull up your Google listing and count how many of your last 10 reviews have a reply from you. Every reply figure on this page is counted the same way. NT NAILS EMERYVILLE and VT Nails Spa are at 10 of 10; the benchmark measured here, across all trades together, is 68%.

If your count is low, you do not need to go back through your whole history. Start with the next review that arrives and answer it, then the one after that. Keep each reply short: thank the person, mention the specific thing they wrote about, and sign it the way you would sign a note at the front desk. Answer the good reviews as well as the mixed ones. After your next 10 reviews, count again.

Nail salons

#BusinessAnsweredReviewsRating
1NT NAILS EMERYVILLE10 of 103314.7
2VT Nails Spa10 of 101734.6
3Simply Green Day Spa1 of 108504.7

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What hair, nails & barbering businesses around Oakland, CA do with their reviews
TradeMedian reviewsBest answeredYou
Nail salons127.510 of 10the audit fills this in
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