Spa & aesthetics in Oakland, CA

We read 120 businesses across 6 trades — the businesses someone searching in Oakland, CA is shown — and recorded what their Google reviews look like.

Among the spa and aesthetics businesses someone searching in Oakland, CA is shown, the median ratings sit near the top of the scale. The median weight-loss clinic we read is rated 5; the median med spa, IV therapy business and plastic surgery practice are each rated 4.9, dermatology 4.75 and day spas 4.55. Day spas carry the biggest median review count of the six trades in this section, at 111 reviews, against 61 for plastic surgery, 56.5 for med spas, 55.5 for dermatology, 51.5 for IV therapy and 45 for weight-loss clinics. We read 20 businesses in each trade.

Among the day spas, Cocoon Day Spa Oakland - Rockridge answered 10 of its last 10 reviews and Kume Spa - Grand Avenue answered 8 of 10. Simply Green Day Spa answered 1 of its last 10. Among the med spas, Mosaic Skin Studio - OAK answered 10 of 10, while NakedMD Med Spa Walnut Creek and Nubo Med Spa and Wellness each answered 9 of 10.

In IV therapy, East Bay Endosurgery Center answered 10 of 10 and Refine Anti-Aging Medicine and Aesthetics 6 of 10. Among the weight-loss clinics, Impact Fitness Oakland answered 10 of 10. Among the plastic surgery practices, Sieber Plastic Surgery - David Sieber M.D. answered 10 of 10 and Blackhawk Plastic Surgery & MedSpa 2 of 10.

Dermatology is the one trade in this section without a 10 of 10 among the businesses we could measure. The practice answering the most of its last 10 reviews was NorCal Dermatology Group, at 2 of 10; Bay Area Cosmetic Dermatology answered 1 of 10. Separately, on whole-listing totals, the three most-reviewed dermatology listings we read carry 849, 638 and 533 reviews. For comparison, the benchmark measured here is 68%: the share of recent reviews a typical measured business answered, across 35 businesses from all trades together, not spa and aesthetics alone.

What to do about it

Count the replies on your last 10 Google reviews. The reply figures above were counted exactly that way. In five of the six trades in this section, one of the businesses named answered 10 of 10: Cocoon Day Spa Oakland - Rockridge, Mosaic Skin Studio - OAK, East Bay Endosurgery Center, Impact Fitness Oakland and Sieber Plastic Surgery - David Sieber M.D.

If your count is lower, the fix is a habit rather than a project: when a new review arrives, reply with a sentence or two that responds to what the reviewer actually said. For med spas, dermatology and plastic surgery practices, keep the reply general and thank the reviewer without confirming they were a patient or naming any treatment. In dermatology, the highest reply figure we could measure was 2 of 10, so a practice answering 3 of its last 10 would already be above every dermatology figure in this section.

Day spas

#BusinessAnsweredReviewsRating
1Cocoon Day Spa Oakland - Rockridge10 of 103164.7
2Kume Spa - Grand Avenue8 of 103134
3Simply Green Day Spa1 of 108504.7

Med spas

#BusinessAnsweredReviewsRating
1Mosaic Skin Studio - OAK10 of 101284.9
2NakedMD Med Spa Walnut Creek9 of 106184.9
3Nubo Med Spa and Wellness9 of 103514.9

IV therapy

#BusinessAnsweredReviewsRating
1East Bay Endosurgery Center10 of 103314.8
2Refine Anti-Aging Medicine and Aesthetics6 of 101204.7

Weight-loss clinics

#BusinessAnsweredReviewsRating
1Impact Fitness Oakland10 of 10865

Dermatology

#BusinessAnsweredReviewsRating
1NorCal Dermatology Group2 of 104674.5
2Bay Area Cosmetic Dermatology1 of 108494.8

Plastic surgery

#BusinessAnsweredReviewsRating
1Sieber Plastic Surgery - David Sieber M.D.10 of 102065
2Blackhawk Plastic Surgery & MedSpa2 of 104524.8

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What spa & aesthetics businesses around Oakland, CA do with their reviews
TradeMedian reviewsBest answeredYou
Day spas11110 of 10the audit fills this in
Med spas56.510 of 10the audit fills this in
IV therapy51.510 of 10the audit fills this in
Weight-loss clinics4510 of 10the audit fills this in
Dermatology55.52 of 10the audit fills this in
Plastic surgery6110 of 10the audit fills this in
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