Among the dentists someone searching in Walnut Creek, CA is shown, the practice answering the most of its reviews that we could measure answered 1 of its last 10. That practice is Coliseum Dental Walnut Creek, on a listing of 650 reviews. Among the orthodontists someone searching in Walnut Creek, CA is shown, Smile Power Orthodontics answered 10 of its last 10 and Life Dental & Orthodontics answered 9 of 10. Each trade was read on its own: among the dentists, the best reply figure we can name is 1 of 10; among the orthodontists, it is 10 of 10.
The median dentist we read carries 323 reviews, and the three most-reviewed carry 684, 650 and 607. The median orthodontist we read carries 120 reviews; the most-reviewed carries 650, followed by 421 and 381. The median rating is 4.9 for the dentists and 5 for the orthodontists. Those are whole-listing figures. The reply counts in this section cover a different window: the last 10 reviews on each listing, and nothing earlier.
The orthodontists we can name each answered on their own terms. Smile Power Orthodontics answered 10 of 10 on a listing of 272 reviews. Life Dental & Orthodontics answered 9 of 10 on 252 reviews. Lee Orthodontics answered 5 of 10 on a listing of 421 reviews. These are the orthodontists answering the most among those we could measure; we cannot say how the others replied.
For context, the benchmark measured here is 77 percent: the share of its latest reviews a typical measured business answered, across 42 businesses. That figure is measured across all trades together, not dental practices alone.
What to do about it
Start with your own listing: count how many of your last 10 reviews have your reply under them. That is the same measure behind every reply figure above. For a dental practice, answering 2 of the next 10 would already place you above the most responsive dentist we could measure among those we read. For an orthodontist, the named practices show what the figure can look like: 10 of 10 and 9 of 10.
A short reply is enough. Thank the patient, mention something specific they said, and keep any clinical or treatment detail out of it entirely. A reply is the one part of that exchange you write and the only part of the listing that shows how the practice answers.
Dentists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Coliseum Dental Walnut Creek | 1 of 10 | 650 | 4.9 |
Orthodontists
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Smile Power Orthodontics | 10 of 10 | 272 | 5 |
| 2 | Life Dental & Orthodontics | 9 of 10 | 252 | 5 |
| 3 | Lee Orthodontics | 5 of 10 | 421 | 5 |