We read 440 businesses across 22 trades among the businesses someone searching in Walnut Creek, CA is shown, and in two of those trades not one business had answered any of its recent reviews: day spas and dermatology. We read 20 of each. These are not empty listings. Over their whole history, the median dermatology practice we read carries 119 reviews and the most-reviewed carries 1,594; the median day spa carries 60, and the most-reviewed carries 673.
Other trades show named owners answering nearly everything recent. Among the nail salons we read, 2 Hearts Nail Spa, The Lounge Nail Spa and Smiley Nail Spa each answered 10 of their last 10. Among the weight-loss clinics, Pound Melters Medical Weight Loss Clinic Concord, Center for Anti-Aging and Weight Loss and Cambiati Wellness Programs each answered 10 of 10. Among the chiropractors, Holmes Chiropractic answered 10 of 10, and Beyond Chiropractic and J.V. Chiropractic: Jonas Vorzimer, DC each answered 9. Among the med spas, NakedMD Med Spa Walnut Creek and Revive Med Spa - Walnut Creek each answered 9 of 10, and SkinSpirit Walnut Creek 7. Limón Salon answered 10 of 10 on a hair salon listing of 774 reviews.
In food and drink, Jack in the Box answered 10 of its last 10 on a listing of 996 reviews, and it appears among both the restaurants and the cafés named here. Among the bakeries, Boudin SF answered 10 of 10, and Brioche de Paris answered 8 of 10; Brioche de Paris appears among both the bakeries and the coffee shops named here. The median restaurant we read carries 402 reviews and the most-reviewed carries 1,514. Size and replying can go together: Zebra Tattoo & Body Piercing, the most-reviewed tattoo studio we read at 2,867 reviews, answered 9 of its last 10.
The benchmark measured here: a typical measured business answered 77% of its recent reviews. That figure is measured across 42 businesses in all trades together, not any single trade.
What to do about it
Pull up your listing and count how many of your last 10 reviews have a reply from you. Every reply figure on this page is counted the same way. If you run a day spa or a dermatology practice, none of the 20 we read in your trade had answered a recent review, so there is no local figure in your trade to match; the 77% benchmark measured here is the nearest one, and it is measured across all trades together.
In nail salons and weight-loss clinics, every business named above answered 10 of its last 10. Whatever your trade, the step is the same: answer each new review as it arrives, thank the people who were happy, and respond calmly and specifically to the ones who were not. You do not write the review, but you do write the reply.
Food & drink in Walnut Creek, CA
Among the bakeries someone searching in Walnut Creek, CA is shown, Boudin SF answered 10 of its last 10 reviews, Brioche de Paris 8 of 10 and A Sweet Affair Bakery 5 of 10. Brioche de Paris appears among both the bakeries and the coffee shops named here, at 8 of 10 in each. We read 20 bakeries; the median one carries 153 reviews and a 4.5 rating, and the most-reviewed carries 682.
Restaurants are the larger listings. The median restaurant we read carries 402 reviews and a 4.4 rating; the most-reviewed carries 1,514. Jack in the Box answered 10 of its last 10 reviews. Its listing holds 996 reviews. Among the other restaurants named, 1515 Restaurant answered 4 of 10 and Rooftop Restaurant & Bar 2 of 10. Jack in the Box also appears among the cafés named here, at the same 10 of 10.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Restaurants | 402 | 4.4 | Jack in the Box | 10 of 10 |
| Cafés | 152 | 4.7 | Jack in the Box | 10 of 10 |
| Coffee shops | 165 | 4.7 | Brioche de Paris | 8 of 10 |
| Bars | 299 | 4.3 | Rooftop Restaurant & Bar | 2 of 10 |
| Bakeries | 153 | 4.5 | Boudin SF | 10 of 10 |
Hair, nails & barbering in Walnut Creek, CA
The clearest pattern in this section belongs to nail salons. Among the nail salons someone searching in Walnut Creek, CA is shown, 2 Hearts Nail Spa, The Lounge Nail Spa and Smiley Nail Spa each answered 10 of their last 10 reviews. Their listings carry 371, 339 and 199 reviews. We read 20 nail salons; the median one carries 64.5 reviews and has a median rating of 4.6, and the three most-reviewed carry 371, 345 and 339.
Among the hair salons we could measure, Limón Salon answered 10 of its last 10 reviews on a listing of 774, and Madison Reed Hair Color Bar Walnut Creek answered 9 of its last 10 on a listing of 191. The most-reviewed hair salon we read carries 1,376 reviews; the median one carries 77.5, with a median rating of 4.9.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Barbershops | 81 | 4.95 | Walnut Creek Barber Shop | 1 of 10 |
| Hair salons | 77.5 | 4.9 | Limón Salon | 10 of 10 |
| Nail salons | 64.5 | 4.6 | 2 Hearts Nail Spa | 10 of 10 |
See every hair, nails & barbering business we read in Walnut Creek →
Spa & aesthetics in Walnut Creek, CA
Two trades in this section show no replies at all. Among the 20 day spas and the 20 dermatology practices we read for someone searching in Walnut Creek, CA, not one business had answered any of its recent reviews. These are not empty listings. The median dermatology practice we read carries 119 reviews, and the most-reviewed carries 1,594, the largest listing among the spa and aesthetics businesses in this section. The median day spa we read carries 60 reviews, and the most-reviewed day spa carries 673.
The med spas the same searcher is shown include owners who do answer. NakedMD Med Spa Walnut Creek answered 9 of its last 10 reviews; its listing carries 618 reviews in total. Revive Med Spa - Walnut Creek also answered 9 of its last 10, and SkinSpirit Walnut Creek answered 7 of 10. The median med spa we read carries 91.5 reviews and a median rating of 4.9.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Day spas | 60 | 4.6 | — | |
| Med spas | 91.5 | 4.9 | NakedMD Med Spa Walnut Creek | 9 of 10 |
| IV therapy | 36 | 5 | B12 LOVE | Walnut Creek | 10 of 10 |
| Weight-loss clinics | 38 | 5 | Pound Melters Medical Weight Loss Clinic Concord | 10 of 10 |
| Dermatology | 119 | 4.8 | — | |
| Plastic surgery | 42 | 4.8 | MBody by Dr. Eric Mariotti | 10 of 10 |
See every spa & aesthetics business we read in Walnut Creek →
Fitness & wellness in Walnut Creek, CA
Among the chiropractors someone searching in Walnut Creek, CA is shown, each of the three owners we can name answered 9 or 10 of their last 10 reviews. Holmes Chiropractic answered 10 of 10, Beyond Chiropractic 9 of 10, and J.V. Chiropractic: Jonas Vorzimer, DC 9 of 10. These are not small listings. Holmes Chiropractic carries 355 reviews and Beyond Chiropractic 345, the same counts as two of the three most-reviewed chiropractors we read; J.V. Chiropractic carries 223.
The gym list is shorter. Of the 20 gyms we read, we can name one owner answering reviews: Bay Club Walnut Creek, which replied to 8 of its last 10 on a listing of 223 reviews. That is the only gym we can name, and we can't see how the other gyms we read handled their reviews, so the figure credits Bay Club Walnut Creek and nothing more.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Gyms | 96 | 4.85 | Bay Club Walnut Creek | 8 of 10 |
| Chiropractors | 106 | 4.95 | Holmes Chiropractic | 10 of 10 |
See every fitness & wellness business we read in Walnut Creek →
Dental & orthodontics in Walnut Creek, CA
Among the dentists someone searching in Walnut Creek, CA is shown, the practice answering the most of its reviews that we could measure answered 1 of its last 10. That practice is Coliseum Dental Walnut Creek, on a listing of 650 reviews. Among the orthodontists someone searching in Walnut Creek, CA is shown, Smile Power Orthodontics answered 10 of its last 10 and Life Dental & Orthodontics answered 9 of 10. Each trade was read on its own: among the dentists, the best reply figure we can name is 1 of 10; among the orthodontists, it is 10 of 10.
The median dentist we read carries 323 reviews, and the three most-reviewed carry 684, 650 and 607. The median orthodontist we read carries 120 reviews; the most-reviewed carries 650, followed by 421 and 381. The median rating is 4.9 for the dentists and 5 for the orthodontists. Those are whole-listing figures. The reply counts in this section cover a different window: the last 10 reviews on each listing, and nothing earlier.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Dentists | 323 | 4.9 | Coliseum Dental Walnut Creek | 1 of 10 |
| Orthodontists | 120 | 5 | Smile Power Orthodontics | 10 of 10 |
See every dental & orthodontics business we read in Walnut Creek →
Pets in Walnut Creek, CA
Civic Feline Clinic appears among both the groomers and the veterinarians named here, and in both it answered 8 of its last 10 reviews. Its listing carries 644 reviews, the most among the pet groomers we read and the second-highest among the veterinarians, where the most-reviewed listing carries 1,215.
The three trades in this section carry very different amounts of review history. Of the 20 veterinarians we read among the businesses someone searching in Walnut Creek, CA is shown, the median carries 186 reviews. The median groomer we read carries 47.5, and the median boarding business 34.5, with the most-reviewed boarding listing at 342. The median rating is 4.8 for the groomers and the boarding businesses we read, and 4.7 for the veterinarians. Those are single middle values; they say nothing about how any one listing looks.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Pet grooming | 47.5 | 4.8 | Woof Gang Bakery & Grooming Walnut Creek | 10 of 10 |
| Pet boarding | 34.5 | 4.8 | Camp Bow Wow Diablo Valley | 10 of 10 |
| Veterinarians | 186 | 4.7 | Civic Feline Clinic | 8 of 10 |
Shops & studios in Walnut Creek, CA
Among the 20 tattoo studios someone searching in Walnut Creek, CA is shown, the median listing carries 41.5 Google reviews. The most-reviewed carries 2,867, and the next two carry 422 and 340. Those are whole-listing totals, and they put the median studio and the most-reviewed one on very different scales of public record.
Zebra Tattoo & Body Piercing carries 2,867 reviews on its listing, the same figure as the most-reviewed studio we read. Among the tattoo studios we could measure, it is also the one we can credit for answering. Looking only at its most recent reviews, its owner replied to 9 of the last 10. That is a recent-ten figure, a separate window from the lifetime review count, and it describes this one studio, not the tattoo studios we read as a group. We can name no other studio among them for answering, and that absence is not a count of who did or did not reply.
| Trade | Median reviews | Median rating | Answers reviews best | Answered |
|---|---|---|---|---|
| Tattoo studios | 41.5 | 4.9 | Zebra Tattoo & Body Piercing | 9 of 10 |
See every shops & studios business we read in Walnut Creek →
Method
Every figure comes from public Google listings — the businesses and owner replies any customer can see — read on 2026-09-24. Counts describe the businesses someone searching in Walnut Creek, CA is shown, which is the competitive set a customer actually chooses from, not a register of businesses inside the city limits. A business is named only where we read at least eight of its recent reviews, and only the ones answering the most are named; the rest of a market appears as a distribution with its denominator. Chains are counted but never named. Nothing is ranked on star rating. Walnut Creek, CA has a population of 69,790 and a median household income of $135,665 (US Census) — context for the town, not a predictor of its reviews.