Food & drink in Walnut Creek, CA

We read 100 businesses across 5 trades — the businesses someone searching in Walnut Creek, CA is shown — and recorded what their Google reviews look like.

Among the bakeries someone searching in Walnut Creek, CA is shown, Boudin SF answered 10 of its last 10 reviews, Brioche de Paris 8 of 10 and A Sweet Affair Bakery 5 of 10. Brioche de Paris appears among both the bakeries and the coffee shops named here, at 8 of 10 in each. We read 20 bakeries; the median one carries 153 reviews and a 4.5 rating, and the most-reviewed carries 682.

Restaurants are the larger listings. The median restaurant we read carries 402 reviews and a 4.4 rating; the most-reviewed carries 1,514. Jack in the Box answered 10 of its last 10 reviews. Its listing holds 996 reviews. Among the other restaurants named, 1515 Restaurant answered 4 of 10 and Rooftop Restaurant & Bar 2 of 10. Jack in the Box also appears among the cafés named here, at the same 10 of 10.

Among the 20 bars we read, the median listing carries 299 reviews and a 4.3 rating. Rooftop Restaurant & Bar answered 2 of its last 10 reviews. Its listing, at 1,314 reviews, is the most-reviewed bar listing we read. The cafés and coffee shops we read sit at smaller medians, 152 and 165 reviews, each with a median rating of 4.7. Among the coffee shops, Brioche de Paris answered 8 of its last 10.

For comparison, the benchmark measured here: a typical measured business answered 77% of its recent reviews, across 42 businesses. That figure is measured across all trades together, not food and drink alone, so it describes the catchment's businesses as a whole rather than any one of these five trades.

What to do about it

Pull up your listing and count how many of your last 10 reviews have a reply from you. Every reply figure on this page is counted the same way. Among the businesses named in this section, Boudin SF and Jack in the Box answered 10 of 10, and Brioche de Paris 8 of 10. The benchmark measured here, across all trades together, is 77%.

If your count is lower than you expected, start with the next review that comes in and answer it, then the one after. Keep replies short and specific to what the customer said: the dish, the coffee, the visit. The review is the customer's; the reply is the part you write. Check the same last 10 again after a few more reviews have come in, and see where your own number sits against the figures here.

Restaurants

#BusinessAnsweredReviewsRating
1Jack in the Box10 of 109963.8
21515 Restaurant4 of 107094.2
3Rooftop Restaurant & Bar2 of 1013144.2

Cafés

#BusinessAnsweredReviewsRating
1Jack in the Box10 of 109963.8

Coffee shops

#BusinessAnsweredReviewsRating
1Brioche de Paris8 of 103904.3

Bars

#BusinessAnsweredReviewsRating
1Rooftop Restaurant & Bar2 of 1013144.2

Bakeries

#BusinessAnsweredReviewsRating
1Boudin SF10 of 104893.8
2Brioche de Paris8 of 103904.3
3A Sweet Affair Bakery5 of 105214.4

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What food & drink businesses around Walnut Creek, CA do with their reviews
TradeMedian reviewsBest answeredYou
Restaurants40210 of 10the audit fills this in
Cafés15210 of 10the audit fills this in
Coffee shops1658 of 10the audit fills this in
Bars2992 of 10the audit fills this in
Bakeries15310 of 10the audit fills this in
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