Hair, nails & barbering in Walnut Creek, CA

We read 60 businesses across 3 trades — the businesses someone searching in Walnut Creek, CA is shown — and recorded what their Google reviews look like.

The clearest pattern in this section belongs to nail salons. Among the nail salons someone searching in Walnut Creek, CA is shown, 2 Hearts Nail Spa, The Lounge Nail Spa and Smiley Nail Spa each answered 10 of their last 10 reviews. Their listings carry 371, 339 and 199 reviews. We read 20 nail salons; the median one carries 64.5 reviews and has a median rating of 4.6, and the three most-reviewed carry 371, 345 and 339.

Among the hair salons we could measure, Limón Salon answered 10 of its last 10 reviews on a listing of 774, and Madison Reed Hair Color Bar Walnut Creek answered 9 of its last 10 on a listing of 191. The most-reviewed hair salon we read carries 1,376 reviews; the median one carries 77.5, with a median rating of 4.9.

The barbershop figures look different from both of those trades. Among the barbershops we could measure, the highest reply figure belongs to Walnut Creek Barber Shop, which answered 1 of its last 10 reviews on a listing of 188. The median barbershop we read carries 81 reviews and has a median rating of 4.95; the three most-reviewed carry 323, 302 and 247.

For comparison, the benchmark measured here is 77: the share of recent reviews a typical measured business answered, across 42 businesses, measured across all trades together. Two different windows sit in this section. The reply figures count only each business's most recent reviews. The review totals and ratings cover each listing's whole history.

What to do about it

Start with your own listing: count how many of your last 10 reviews have your reply under them. Every reply figure on this page is counted the same way. Among the nail salons, 2 Hearts Nail Spa, The Lounge Nail Spa and Smiley Nail Spa are each at 10 of 10; among the hair salons, Limón Salon is at 10 and Madison Reed Hair Color Bar Walnut Creek at 9. Among the barbershops, the highest figure we could measure is 1 of 10, so a barber who answers the next 10 reviews posted would show a higher figure than any barbershop we could measure.

A reply does not need to be long. Thank the person by name where they gave one, mention the cut, colour or set they had done, and answer a complaint with what you will do about it. You do not write the review, but you do write the reply.

Barbershops

#BusinessAnsweredReviewsRating
1Walnut Creek Barber Shop1 of 101884.7

Hair salons

#BusinessAnsweredReviewsRating
1Limón Salon10 of 107744.9
2Madison Reed Hair Color Bar Walnut Creek9 of 101914.1

Nail salons

#BusinessAnsweredReviewsRating
12 Hearts Nail Spa10 of 103714.8
2The Lounge Nail Spa10 of 103394.6
3Smiley Nail Spa10 of 101994.7

How it works

  1. Run the free audit. We read your public Google reviews and replies and send you the numbers: reply rate, the reviews still waiting for an answer, and the oldest of them — with the table on this page to put them beside.
  2. Claim your page. Pick your listing, and your QR card and short link are ready to print — from your own phone, no onboarding call.
  3. Get the weekly email. Every new review with its reply drafted, private feedback that came in, and the short list of what to fix on your listing and site.
  4. Approve, and that’s it. You press approve on the replies you like. The rest — the card, the page, the measuring — runs on its own.

What you get

Your review page

A printed QR card and a short link that open every review option — Google, Tripadvisor, Facebook — capture the customer’s email, and give an unhappy customer a private word first. About four minutes to a printable QR.

Reviews handled

Every new review on your platforms, with the reply drafted in your voice, in one weekly email. Negative ones first. You approve, edit or skip; nothing posts without you.

Local standing

Where you rank around your shop, what competitors are doing, what changed on your listing — with the exact fix for each. Recommendations can lead to better rankings and more visibility; no tool can promise a position, including ours.

What hair, nails & barbering businesses around Walnut Creek, CA do with their reviews
TradeMedian reviewsBest answeredYou
Barbershops811 of 10the audit fills this in
Hair salons77.510 of 10the audit fills this in
Nail salons64.510 of 10the audit fills this in
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