Among the 20 tattoo studios someone searching in Walnut Creek, CA is shown, the median listing carries 41.5 Google reviews. The most-reviewed carries 2,867, and the next two carry 422 and 340. Those are whole-listing totals, and they put the median studio and the most-reviewed one on very different scales of public record.
Zebra Tattoo & Body Piercing carries 2,867 reviews on its listing, the same figure as the most-reviewed studio we read. Among the tattoo studios we could measure, it is also the one we can credit for answering. Looking only at its most recent reviews, its owner replied to 9 of the last 10. That is a recent-ten figure, a separate window from the lifetime review count, and it describes this one studio, not the tattoo studios we read as a group. We can name no other studio among them for answering, and that absence is not a count of who did or did not reply.
The reply benchmark measured here is 77 percent: the share of recent reviews a typical measured business answered, across 42 businesses in all trades together. That figure is measured across all trades together, not tattoo studios alone, so it is a reference point for replies in general rather than a standard set by this trade.
The median rating among the tattoo studios we read is 4.9 stars. A median is one middle value from the whole listing history; it says nothing about how any single studio's rating sits against it. The reply figures above are a different measure, taken from each studio's most recent reviews only.
What to do about it
Go to your listing and count your replies under your last 10 reviews. That is the same measure behind every reply figure above: Zebra Tattoo & Body Piercing answered 9 of its last 10, and the benchmark measured here, across 42 businesses in all trades together, is 77 percent of recent reviews.
If your count is 0, start with the newest review and work back through the rest of the ten. A reply can be short: thank the person by name, mention the piece or the session if they did, and sign it as the studio. A review is the customer's account of the visit; a reply is the one part of that exchange you write. After that, answer each new review as it comes in, and check the count again against the same last-10 measure.
Tattoo studios
| # | Business | Answered | Reviews | Rating |
|---|---|---|---|---|
| 1 | Zebra Tattoo & Body Piercing | 9 of 10 | 2867 | 4.9 |